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Old 10th August 2017, 11:19 AM
Candleflame Offline
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Brother printer stopped working (but still works via lpr)

Hi, unfortunatley on my parent's Fedora machine the printer stopped working. It is a Brother 5890NC.

Worked fine before for printing with the normal Brother drivers and for scanning I had to edit a config file as otherwise it was only possible to scan as root (due to the driver being quite old I assume and not updating the correct config file). This was working for about 4 months.

The printer now stopped working. Scanning works fine. Deactivating SELinux makes no difference. I have reinstalled the driver from Brother & just the automatic install with cups (which works really well in Fedora 26 actually) and they both lead to the same result.

When you attempt to print something via the "lpr" command and the terminal it works completly fine without issues. The printer says "idle" as its status.

When you just open a document or print a webpage it gets sent to the printer followed by "printing..." and then straight after that it says "print stopped". At that point the printers status switches to "idle-no pages found".

In the print orders window it just says "aborted".
in the cups browser window the failed print jobs get listed as "stopped "Filter failed"".
This is the error log I get via troubleshooting in the printer settings:
http://textuploader.com/donyn

printer is connected via usb.

does anybody have a solution to this?
many thanks,
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  #2  
Old 10th August 2017, 07:46 PM
lsatenstein Online
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linuxfedorafirefox
Re: Brother printer stopped working (but still works via lpr)

I have the same problem since Tuesday when there were some DNF updates. Those updates stopped both network and USB connected printing.

Look at bug 1459398 and bug 1479893
at https://bugzilla.redhat.com/

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  #3  
Old 11th August 2017, 03:50 AM
Candleflame Offline
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Re: Brother printer stopped working (but still works via lpr)

i was really frustrated yesterday and stopped trying to fix it. I ran DNF update before I left. I think it only updated a few packages, DNF and 1 other thing. Computer was never switched off or restarted.

My dad said he got home yesterday and started printing something and it worked completly fine. Maybe a fix has been released?

Last edited by Candleflame; 11th August 2017 at 03:59 AM.
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Old 11th August 2017, 02:46 PM
lsatenstein Online
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Re: Brother printer stopped working (but still works via lpr)

Yesterday's updates corrected the problem. It works for me.
Need to close this issue. (Use thread tools in the panel above)
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  #5  
Old 22nd August 2017, 07:05 AM
mathewwben Offline
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windows_7chrome
Re: Brother printer stopped working (but still works via lpr)

Thanks for your support, the information you people are shared is very helpful to me
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