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  1. #1
    Join Date
    Nov 2017
    Location
    Havant
    Posts
    178

    It doesn't work!

    Somethings that really annoy dev's

    1: People/Morons who file bug reports with terms like "It doesn't work" and nothing useful.
    2: People/Morons who don't provide "steps to reproduce" when using abrt.
    3: This forum as the above points apply to 99% of the **** posted to it.
    4: Bugzilla reports marked private (I filter them to "trash" on my inbox and never read them as it is not possible to forward upstream).

    How to Report Bugs Effectively - https://www.chiark.greenend.org.uk/~sgtatham/bugs.html
    Last edited by antikythera; 14th March 2018 at 02:57 PM. Reason: clarification of the linked contents

  2. #2
    Join Date
    Sep 2016
    Location
    Frankfort, Germany
    Posts
    112

    Re: It doesn't work!

    A "It doesn't work" is better than no bug report at all.

  3. #3
    Join Date
    Oct 2010
    Location
    Canberra
    Posts
    2,952

    Re: It doesn't work!

    Given that we spend our days building software to incomplete and ambiguous specifications using barely documented libraries and tool chains it is obvious that we should know exactly what is wrong when "It doesn't work".

    User error. Please replace user and try again

  4. #4
    Join Date
    Nov 2017
    Location
    Havant
    Posts
    178

    Re: It doesn't work!

    Quote Originally Posted by dodona
    A "It doesn't work" is better than no bug report at all.
    None is better IMO , why should dev's have to waste valuable time asking for basic info like a full backtrace and steps to reproduce?

  5. #5
    Join Date
    Dec 2013
    Location
    United Kingdom
    Posts
    6,144

    Re: It doesn't work!

    I agree with points 1, 2 and 4. bugs and posts like that are generally as much use as a chocolate fireguard. However not your particular choice of wording regarding other users which is in contravention of the forum rules regarding abusive behaviour.

    Please don't generalise abusively on this forum about other users of the OS or this forum's members and the posted contents. Regarding specifically point 3, the same can easily be applied to ask.fedoraproject.org or any other linux distribution support portal or forum for that matter. Not all users hold the same level of knowledge or experience.

    It helps nobody if you alienate users. Okay, you may receive fewer bugzilla reports without pertinent information in them as a result of your rant but at the same time you risk putting off others from reporting bugs constructively who can actually help improve the OS. Thanks for at least providing a link to How to Report Bugs Effectively​, something constructive which may educate users a little on what you actually need. Hopefully some will take the time to go and read it if they bothered reading that far down your post.

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