Laptop won't boot on 4.14.xx kernels
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  1. #1
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    Laptop won't boot on 4.14.xx kernels

    I have a System76 laptop on which I've been running Fedora for a couple of years with no problem, and I'm currently running Fedora 27 starting withe the 4.13.12-300 kernel. Recently, with the 4.14 series of kernels, the laptop will not boot. I get the grub kernel selection menu, and luckily I have 10 historical kernels saved. If I choose a 4.14.xx kernel (there are 4 at this point), the laptop doesn't start up at all - the hard drive light just flashes and nothing else happens. I've let it stand in this state for hours but there is no change. Booting into the 4.13.12-300 kernel and prior works fine.

    I don't know where to begin to troubleshoot this problem, and appreciate any tips.

    -Kirk

  2. #2
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    Re: Laptop won't boot on 4.14.xx kernels

    When you boot with the 4.13.12-300 kernel, are there any messages in the journal at the time of the failed boots?

  3. #3
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    Re: Laptop won't boot on 4.14.xx kernels

    I just rebooted my system and went through the selection of kernel 4.14.8 - same response. Then I rebooted with kernel 4.13.12, which worked. Using journalctl, I see the -- Reboot -- marker and then the following times are current, but I don't see any attempts for 4.14.8. Instead, the third line after -- Reboot -- says this:

    Dec 28 12:38:54 emperor kernel: Linux version 4.13.12-300.fc27.x86_64 (mockbuild@bkernel01.phx2.fedoraproject.org) (gcc version 7.2.1 20170915 (Red Hat 7.2.1-2) (GCC)) #1 SMP Wed Nov 8 16:38:01 UTC 2017

    And there are no indications of booting into 4.14.8. I do see a couple of anomalies from the 4.13.12 entries, though.

    Looking back at the shutdown procedure, I see this:

    Dec 28 12:34:40 emperor kernel: wlp62s0: failed to remove key (1, ff:ff:ff:ff:ff:ff) from hardware (-22)


    And then during boot up I see this:

    ec 28 12:38:54 emperor kernel: Loading compiled-in X.509 certificates
    Dec 28 12:38:54 emperor kernel: Loaded X.509 cert 'Fedora kernel signing key: <hexadecimal key>'
    Dec 28 12:38:54 emperor kernel: Couldn't get size: 0x800000000000000e
    Dec 28 12:38:54 emperor kernel: MODSIGN: Couldn't get UEFI db list
    Dec 28 12:38:54 emperor kernel: Loaded UEFI:MokListRT cert 'Fedora Secure Boot CA: <hexadecimal key> ' linked to secondary sys keyring
    Dec 28 12:38:54 emperor kernel: Couldn't get size: 0x800000000000000e

    With <hexadecimal key> being a 40 digit hex string.

  4. #4
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    Re: Laptop won't boot on 4.14.xx kernels

    Regarding the two anomalies I reported, I've found that both of them can be ignored.

    For the first:
    https://bbs.archlinux.org/viewtopic.php?id=226580

    And the second:
    https://www.google.com/search?q=kern...utf-8&oe=utf-8

  5. #5
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    Re: Laptop won't boot on 4.14.xx kernels

    Can you turn off Secure Boot in the BIOS and see if you can boot 4.14.xx? You could also try regenerating grub.cfg with grub2-mkconfig. Could be some firmware issue too? Submitting a bug report will hopefully get you some attention from the experts.

  6. #6
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    Re: Laptop won't boot on 4.14.xx kernels

    thanks for the ideas. Alas, neither works. If I disable secure boot in the BIOS, it claims to be unable to find a bootable device. Remaking the grub.cfg leads to the same results as before, unfortunately.

    You mentioned submitting a bug report - where should I do that?

  7. #7
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    Re: Laptop won't boot on 4.14.xx kernels

    See https://bugzilla.redhat.com/index.cgi to submit a bug report.

    Since this is apparently a problem specific to your hardware, you probably want to work up a good hardware description to append to the bug report, something like,
    Code:
    sudo inxi -Fxmz
    as per Need-help-Please-Dump-your-inxi-Fxmz-here-and-bookmark-it-first

  8. #8
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    Re: Laptop won't boot on 4.14.xx kernels

    Quote Originally Posted by KirkD

    Looking back at the shutdown procedure, I see this:

    Dec 28 12:34:40 emperor kernel: wlp62s0: failed to remove key (1, ff:ff:ff:ff:ff:ff) from hardware (-22)

    You can stop the first warning by creating /lib/modprobe.d/iwlwifi.conf and adding

    Code:
    options iwlwifi swcrypto=1

  9. #9
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    Re: Laptop won't boot on 4.14.xx kernels

    Thanks, leigh123linux! I'll give that one a shot.

    dswaner - thanks for the link and the inxi option. I'll post a bug now.

    If it is helpful to anyone, here's the output of inxi on my sytem.

    Code:
    inxi -Fxmz
    System:    Host: emperor Kernel: 4.13.12-300.fc27.x86_64 x86_64 bits: 64 gcc: 7.2.1 Desktop: Cinnamon 3.6.7
               Distro: Fedora release 27 (Twenty Seven)
    Machine:   Device: laptop System: System76 product: Serval WS v: serw9 serial: N/A
               Mobo: System76 model: Serval WS v: serw9 serial: N/A
               UEFI: American Megatrends v: 1.05.04RS76 date: 10/26/2015
    Battery    BAT0: charge: 78.6 Wh 100.0% condition: 78.6/79.9 Wh (98%) model: Notebook BAT status: Full
               hidpp__0: charge: N/A condition: NA/NA Wh
               model: Logitech Wireless Mouse M215 2nd Gen status: Discharging
    CPU:       Quad core Intel Core i7-6700K (-MT-MCP-) arch: Skylake-S rev.3 cache: 8192 KB
               flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 32064
               clock speeds: max: 4200 MHz 1: 1413 MHz 2: 3428 MHz 3: 2557 MHz 4: 2068 MHz 5: 1647 MHz 6: 1137 MHz
               7: 900 MHz 8: 898 MHz
    Memory:    Array-1 capacity: 64 GB devices: 4 EC: None
               Device-1: ChannelA-DIMM0 size: 16 GB speed: 2133 MT/s type: DDR4 part: M471A2K43BB1-CPB
               Device-2: ChannelA-DIMM1 size: 16 GB speed: 2133 MT/s type: DDR4 part: M471A2K43BB1-CPB
               Device-3: ChannelB-DIMM0 size: 16 GB speed: 2133 MT/s type: DDR4 part: M471A2K43BB1-CPB
               Device-4: ChannelB-DIMM1 size: 16 GB speed: 2133 MT/s type: DDR4 part: M471A2K43BB1-CPB
    Graphics:  Card: NVIDIA GM204M [GeForce GTX 980M] bus-ID: 01:00.0
               Display Server: x11 (X.org 1.19.5 ) driver: nvidia Resolution: 1920x1080@60.02hz
               OpenGL: renderer: GeForce GTX 980M/PCIe/SSE2 version: 4.5.0 NVIDIA 384.98 Direct Render: Yes
    Audio:     Card-1 NVIDIA GM204 High Definition Audio Controller driver: snd_hda_intel bus-ID: 01:00.1
               Card-2 Intel Sunrise Point-H HD Audio driver: snd_hda_intel bus-ID: 00:1f.3
               Sound: Advanced Linux Sound Architecture v: k4.13.12-300.fc27.x86_64
    Network:   Card-1: Qualcomm Atheros Killer E2400 Gigabit Ethernet Controller
               driver: alx port: d000 bus-ID: 3b:00.0
               IF: enp59s0 state: down mac: <filter>
               Card-2: Intel Wireless 8260 driver: iwlwifi bus-ID: 3e:00.0
               IF: wlp62s0 state: up mac: <filter>
    Drives:    HDD Total Size: 4256.9GB (7.9% used)
               ID-1: /dev/sda model: ST2000LM003_HN size: 2000.4GB temp: 41C
               ID-2: /dev/sdb model: ST2000LM003_HN size: 2000.4GB temp: 40C
               ID-3: /dev/nvme0n1 model: Samsung_SSD_950_PRO_256GB size: 256.1GB                                         
    Partition: ID-1: / size: 99G used: 18G (20%) fs: ext4 dev: /dev/nvme0n1p4                                            
               ID-2: /boot size: 477M used: 385M (87%) fs: ext4 dev: /dev/nvme0n1p2                                      
               ID-3: /home size: 105G used: 60M (1%) fs: ext4 dev: /dev/nvme0n1p3                                        
               ID-4: swap-1 size: 34.36GB used: 0.00GB (0%) fs: swap dev: /dev/nvme0n1p5                                 
    RAID:      Device-1: /dev/md127 - active components: online: sdb1[1] sda1[0]                                         
               Info: raid: 1 report: 2/2 blocks: 1953382400 chunk size: N/A bitmap: true                                 
    Sensors:   System Temperatures: cpu: 69.5C mobo: N/A gpu: 1.0:56C                                                    
               Fan Speeds (in rpm): cpu: N/A                                                                             
    Info:      Processes: 295 Uptime: 4 min Memory: 1563.9/64382.2MB Init: systemd runlevel: 5 Gcc sys: 7.2.1            
               Client: Shell (bash 4.4.121) inxi: 2.3.53

  10. #10
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    Re: Laptop won't boot on 4.14.xx kernels

    What boot options are defaulted for the kernels that are not booting?

    To check:
    When grub loads, scroll to the kernel that doesn't boot (up/down arrows), and hit 'e' The 'linuxefi' line is what I am interested in. If you don't use EFI, I believe that it is 'linux16'

    If you see the option 'quiet' in the linux efi line (somewhere towards the end of the line), try remove that word then 'ctrl-x' to boot without the quiet options. It may print more information on what it is trying to do and what is failing during boot of that kernel.

  11. #11
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    Re: Laptop won't boot on 4.14.xx kernels

    Can you try a Live USB stick boot ? and see if any live version works ? say Xfce spin or standard workstation ?
    "monsters John ... monsters from the ID..."
    "ma vule teva maar gul nol naya"

  12. #12
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    Re: Laptop won't boot on 4.14.xx kernels

    Quote Originally Posted by KirkD
    I have a System76 laptop on which I've been running Fedora for a couple of years with no problem, and I'm currently running Fedora 27 starting withe the 4.13.12-300 kernel. Recently, with the 4.14 series of kernels, the laptop will not boot. I get the grub kernel selection menu, and luckily I have 10 historical kernels saved. If I choose a 4.14.xx kernel (there are 4 at this point), the laptop doesn't start up at all - the hard drive light just flashes and nothing else happens. I've let it stand in this state for hours but there is no change. Booting into the 4.13.12-300 kernel and prior works fine.

    I don't know where to begin to troubleshoot this problem, and appreciate any tips.
    I am having the same issue with 3 desktop systems and kernel 4.14.11. I have been able to boot without issue into all prior kernels including the 4.14.8 version on all machines but no go with the 4.14.11 kernel any machine. What our systems have in common is we are both using nVidia GTX cards (980 yours / 1060's on mine) and using the proprietary drivers from nVidia (384.98). So far, I have isolated the problem to be a failure of dkms to build the nVidia modules for 4.14.11 and with xorg-x11-drv-nouveau removed, the system can't get to gui. Going to TTY2 (or any other) gives a faintly flickering screen with the boot listings scrolling continuously faintly in the background. Not very useful. Can't even get an Xorg.0.log since no module is tried to install.

    With that in mind, I checked the two kernel .config files and found very little difference but the 4.14.11 kernel is about 0.5 MB bigger than the 4.14.8 (7.2 vs 7.7 MB latest kernel) which is an unusual size difference between two sequential kernel versions (usually they only vary about about 0.1 - 0.2 MB). I am in the process of configuring 4.14.11 like 4.14.8 to see if the minor changes in .config are relevant and rebuilding the 4.14.11 kernel like the prior version. If it fixes the issue, I'll post back. Leigh123 will probably have a lot more insight on the kernel - nVidia relationship.

    If I can't find a fix, I plan on filing a bug report with Red Hat. If you file one first, would you post the number here so we can both contribute info to the developers?

  13. #13
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    Re: Laptop won't boot on 4.14.xx kernels

    I see UEFI: in his inxi output, yeech

    I just had an experience of installing from my SSD->USB dongle an Xfce Spin, and when I chose the "UEFI Generic Storage" to install, the machine was after that, unstable, and rebooted by itself.
    Afterwards, I chose in the BIOS to boot from "Generic Storage" (without UEFI), and did another full install, and no probs at all.

    I wonder if that has anything to do with it. My system:
    Code:
    [bobx@nova ~]$ uname -a
    Linux nova 4.14.13-300.fc27.x86_64 #1 SMP Thu Jan 11 04:00:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
    Click image for larger version. 

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    Last edited by bobx001; 13th January 2018 at 10:44 AM.
    "monsters John ... monsters from the ID..."
    "ma vule teva maar gul nol naya"

  14. #14
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    461

    Re: Laptop won't boot on 4.14.xx kernels

    Quote Originally Posted by ajderr2000
    What boot options are defaulted for the kernels that are not booting?

    To check:
    When grub loads, scroll to the kernel that doesn't boot (up/down arrows), and hit 'e' The 'linuxefi' line is what I am interested in. If you don't use EFI, I believe that it is 'linux16'

    If you see the option 'quiet' in the linux efi line (somewhere towards the end of the line), try remove that word then 'ctrl-x' to boot without the quiet options. It may print more information on what it is trying to do and what is failing during boot of that kernel.
    I tried removing "quiet" from the linux efi line - same result and no additional logging details. Where are the actual grub files located that show the grub boot options?

    [

  15. #15
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    Oct 2007
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    461

    Re: Laptop won't boot on 4.14.xx kernels

    Quote Originally Posted by STARBASEn
    I am having the same issue with 3 desktop systems and kernel 4.14.11. I have been able to boot without issue into all prior kernels including the 4.14.8 version on all machines but no go with the 4.14.11 kernel any machine. What our systems have in common is we are both using nVidia GTX cards (980 yours / 1060's on mine) and using the proprietary drivers from nVidia (384.98). So far, I have isolated the problem to be a failure of dkms to build the nVidia modules for 4.14.11 and with xorg-x11-drv-nouveau removed, the system can't get to gui. Going to TTY2 (or any other) gives a faintly flickering screen with the boot listings scrolling continuously faintly in the background. Not very useful. Can't even get an Xorg.0.log since no module is tried to install.

    With that in mind, I checked the two kernel .config files and found very little difference but the 4.14.11 kernel is about 0.5 MB bigger than the 4.14.8 (7.2 vs 7.7 MB latest kernel) which is an unusual size difference between two sequential kernel versions (usually they only vary about about 0.1 - 0.2 MB). I am in the process of configuring 4.14.11 like 4.14.8 to see if the minor changes in .config are relevant and rebuilding the 4.14.11 kernel like the prior version. If it fixes the issue, I'll post back. Leigh123 will probably have a lot more insight on the kernel - nVidia relationship.

    If I can't find a fix, I plan on filing a bug report with Red Hat. If you file one first, would you post the number here so we can both contribute info to the developers?
    I tried removing the NVIDIA driver and defaulting back to nouveau, but the nvidia driver kept coming up even after I thought it had been removed. Seems to be hard to get rid of. There is a new NVIDIA driver (384.111) that supposedly fixes some kernel issue related to missing header files, but that particular driver also isn't working. I also tried installing the driver without DKMS support - same results.

    Here's the bug report: https://forums.fedoraforum.org/showt...54#post1801654

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