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  1. #1
    Join Date
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    Fedora 25 and Acer E5-411 sound issues

    Hello, I have been trying to trouble shoot a sound issue for a couple of days now. I have an Acer Aspire E5-411 and can not get sound from the speakers. I can blue tooth with my headset and get sound, but can not get sound from the speakers. I have done the below.

    lspci -k | grep -A 2 -i audio

    00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
    Subsystem: Acer Incorporated [ALI] Device 087f
    Kernel driver in use: snd_hda_intel



    aplay -l

    **** List of PLAYBACK Hardware Devices ****
    card 0: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0


    /etc/pulse/default.pa
    /etc/pulse/default.pa: Permission denied


    pulseaudio -k
    Nothing happens


    sudo alsamixer
    ALSA lib pulse.c:243pulse_connect) PulseAudio: Unable to connect: Connection refused

    lspci -k
    00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
    Subsystem: Acer Incorporated [ALI] Device 087f
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

    sudo gedit /etc/modprobe.d/alsa-base.conf
    (gedit:6001): Gtk-WARNING **: Failed to get the GNOME session proxy: The name org.gnome.SessionManager is not owned

    (gedit:6001): Gtk-WARNING **: Failed to get the Xfce session proxy: The name org.xfce.SessionManager is not owned

    (gedit:6001): Gtk-WARNING **: Failed to get an inhibit portal proxy: The name org.freedesktop.portal.Desktop is not owned

    A page called alsa-base.conf appears, but it is totally blank.

    I have the below information as well...
    0 snd_hda_intel
    Card: HDA Intel PCH
    Chip: Realtek ALC283

  2. #2
    gordon64 Guest

    Re: Fedora 25 and Acer E5-411 sound issues

    can you take a screenshot of this command
    but upload it to a image sharing site rather than embed it into the page please.

    I use imgur.com and don't need to join to upload an image to them.

    Code:
    alsamixer -c1
    if card1 turns out to be your hdmi....then change that code box from -c1 to -c0

    Leaping ahead

    use the left or right arrow keys to get to each control
    press M key to mute or unmute
    press pageup/down or up/down arrows to change volume levels

    for analog min to unmute would be
    master
    PCM

    and we can advise the others as we them

  3. #3
    Join Date
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    Location
    Texas
    Posts
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    Re: Fedora 25 and Acer E5-411 sound issues

    Hello gordon64, I got the screen print of the mixer, but the imgur.com isnt letting me upload a picture unless I join. I presume I was not to insert or attach the image to the post. It has been a while since I have been on a forum. And am a real newbie to Linux, but am liking the operating system so far.

  4. #4
    gordon64 Guest

    Re: Fedora 25 and Acer E5-411 sound issues

    well its easy as I have not signed in

    go to
    imgur.com

    click the green button saying new post
    http://imgur.com/a/XH9N2

    then click browse to your screenshot (normally in Pictures)

    file upload dialog .....you click on your preferred image, normally its the one you just took

    then click on top RH corner saying open.....meaning open it for upload

    ######
    when image is uploaded, normally a few seconds for a png
    look at RH pane for the word "copy"
    click that button and the image link is now in your clipboard

    then paste than image in your reply

    sorry if I am too verbose.

    2)

    Leaping ahead if instructions are not clear enough and you don't want to join that site, you can join others

    such as tinypic.com

    3) the FAQ offers some help as well

    http://forums.fedoraforum.org/faq.ph...b3_attachments

    4) if you must embed an image, I use mtpaint to rescale the image to 800x600 as a jpeg or 600x800 as some people have smaller monitors like tablets etc
    Last edited by gordon64; 4th May 2017 at 08:27 AM.

  5. #5
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    Posts
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    Re: Fedora 25 and Acer E5-411 sound issues

    I think I got it...it gave me http://imgur.com/a/sPb2O

    ---------- Post added at 02:40 AM ---------- Previous post was at 02:36 AM ----------

    Just an FYI...I got alsamixer -c1 = invalid card index: 1...alsamixer -c0 brought up the mixer

  6. #6
    gordon64 Guest

    Re: Fedora 25 and Acer E5-411 sound issues

    good for image

    hmm thats strange I wonder why HDMI has not grabbed card=0 slot

    no need for image what choices do you get when you go
    alsamixer -c0 and then press the F6 button?

    2) your outputs are unmuted and volumes raised,
    hmmm

    either this sound card needs firmware or a quirk.
    a quirk is used to modprobe the sound device with a setting to force something

    I will need to post again

    in the meantime run

    Code:
    journalctl -b
    and copy and paste into a code box or a quote box, your sound related stuff

    do not play sound using bluetooth and to make it cleaner, sorry, do a reboot and don't do any sound before checking log

    I will have more of a look at your device on the search engines

  7. #7
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    Re: Fedora 25 and Acer E5-411 sound issues

    Please forgive me, I am not sure where the code box is, I have '0 HDA Intel PCH" selected when I F6. Have default and enter device name to select as well.

  8. #8
    Join Date
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    Re: Fedora 25 and Acer E5-411 sound issues

    -- Logs begin at Tue 2017-05-02 21:16:41 CDT, end at Thu 2017-05-04 02:56:08 CDT
    May 03 21:29:40 localhost.localdomain systemd-journald[159]: Runtime journal (/r
    May 03 21:29:40 localhost.localdomain kernel: Linux version 4.8.6-300.fc25.x86_6
    May 03 21:29:40 localhost.localdomain kernel: Command line: BOOT_IMAGE=/vmlinuz-
    May 03 21:29:40 localhost.localdomain kernel: x86/fpu: Legacy x87 FPU detected.
    May 03 21:29:40 localhost.localdomain kernel: x86/fpu: Using 'eager' FPU context
    May 03 21:29:40 localhost.localdomain kernel: e820: BIOS-provided physical RAM m
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000000000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000000009e800
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000000e0000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000000100000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000001f000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000001f100000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000020000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000020100000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000781e1000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000787e1000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000788e1000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000078921000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000794c5000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000079dc5000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000007a000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000007ae00000
    lines 1-23

  9. #9
    gordon64 Guest

    Re: Fedora 25 and Acer E5-411 sound issues

    before doing reply click "go advanced" button

    at the top you will see the # symbol

    but you can type it in lower case like this
    [dode]paste journalctl stuff here[/code]

    change D in dode to lowercase c....

    I just put on my goggles

    your first post says both the HDMI and analog are both sharing card 0 and that ain't right

    will have to research that gremlin

  10. #10
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    Re: Fedora 25 and Acer E5-411 sound issues

    I think I posted it right, but got a message that a mod had to approve the post.

  11. #11
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    Re: Fedora 25 and Acer E5-411 sound issues

    Code:
    -- Logs begin at Tue 2017-05-02 21:16:41 CDT, end at Thu 2017-05-04 03:02:16 CDT. --
    May 03 21:29:40 localhost.localdomain systemd-journald[159]: Runtime journal (/run/log/jou
    May 03 21:29:40 localhost.localdomain kernel: Linux version 4.8.6-300.fc25.x86_64 (mockbui
    May 03 21:29:40 localhost.localdomain kernel: Command line: BOOT_IMAGE=/vmlinuz-4.8.6-300.
    May 03 21:29:40 localhost.localdomain kernel: x86/fpu: Legacy x87 FPU detected.
    May 03 21:29:40 localhost.localdomain kernel: x86/fpu: Using 'eager' FPU context switches.
    May 03 21:29:40 localhost.localdomain kernel: e820: BIOS-provided physical RAM map:
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000000000000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000000009e800-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000000e0000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000000100000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000001f000000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000001f100000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000020000000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000020100000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000781e1000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000787e1000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000788e1000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000078921000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x00000000794c5000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x0000000079dc5000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000007a000000-0x0000000
    May 03 21:29:40 localhost.localdomain kernel: BIOS-e820: [mem 0x000000007ae00000-0x0000000
    lines 1-23

  12. #12
    gordon64 Guest

    Re: Fedora 25 and Acer E5-411 sound issues

    Ok in the meantime I will show mine,

    Code:
    journalctl -b | grep card0
    May 04 16:22:44 f.e.org kernel: input: HDA Intel HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:03.0/sound/card0/input7
    card1 is my analog at the moment.....they can be swapped....but has more lines

    can you just say if looking at your log you see any mention that sound device needs firmware?

  13. #13
    gordon64 Guest

    Re: Fedora 25 and Acer E5-411 sound issues

    Ok think I found someone with the same issue as you

    card0 is both analog and HDMI

    https://bbs.archlinux.org/viewtopic.php?id=197020

    I will study this shortly

  14. #14
    gordon64 Guest

    Re: Fedora 25 and Acer E5-411 sound issues

    OK since we know you want the analog which is hardware card 0 device 0 we can try a home .asoundrc

    copy and paste the code box into your terminal
    then log out and login....no need to reboot

    report if any change after checking your mixer levels please

    Code:
    echo 'pcm.!default {
        type hw
        card 0
        device 0
    }
    ' > ~/.asoundrc
    edit (2)

    install Pulseadio volme control

    Code:
    sudo dnf install pavucontrol
    go into pulseaudio volume control found in Applications -> sound

    go to config tab and pulldown top line if it is HDMI and turn it off
    if hdmi is the second pulldown ...do it

    2) leaping ahead you have about 2 things to try here with me.....

    if none of them work....then go back into alsamixer -c0 and arrow to the SPDIF and press m to mute it please

    EDIT (3)

    low priority
    in that alsamixer you can arrow to auto mute and press the up or down arrow to enable it

    what is supposed to happen, when you plug in headphones....it senses it and mutes the external speakers and ideally your headphone volume could become 70
    do not be surprised when you look at alsamixer again.....if headphones now show no volumes.....that is to be expected
    ---if you leave alsamixer running plug in headphones....you will see the volume level appear

    Good luck
    Last edited by gordon64; 4th May 2017 at 10:01 AM.

  15. #15
    Join Date
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    Re: Fedora 25 and Acer E5-411 sound issues

    Thanks gordon64...I havent done anything, but my headphones and s/pidf now show muted. I am not 100% sure about the echo, is that a termal command? I did install pavucontrol, went into the config tab. I have top line Analog Stereo Duplex and it is selected, the next line is Analog Stereo Output...On the volume control I can see the meter moving, but still can not hear it over the speakers, but when I plug in headphones, the mixer changes and can hear the music through the headphones.

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