CUPS: client-error-document-format-not-supported
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  1. #1
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    Question CUPS: client-error-document-format-not-supported

    Hello, I moved lately from Ubuntu to Fedora and everything works great, but I can't make my printer print. The system automaticly recognised my Lexmark 730 but everytime I try to print (from GIMP, Abiword or anything else) it just doesn't do anything. From Openoffice it says something like "error occured during print operation". So I went to System->Administration->Print and clicked on "print sample page" (or similar, my system is in italian) so this came out:

    CUPS: client-error-document-format-not-supported

    Any suggestion?

  2. #2
    scottro's Avatar
    scottro is offline Retired Community Manager -- Banned from Texas by popular demand.
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    This might be the one where you have to uncomment something in /etc/cups/mime.convs and /etc/cups/mime.types. It's the last few lines, saying
    #
    # Uncomment the following filter to allow printing of arbitrary files
    # without the -oraw option.
    #

    #application/octet-stream application/vnd.cups-raw 0 -

  3. #3
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    thanks for the advice, but unfortunately those lines were already uncommented.
    I tried to do as suggested in another post here, I removed CUPS and then reinstalled it.
    It didn't work.
    Now it says "test page submitted as job" and nothing happens.

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    I tried to remove CUPS and then reinstall it, I installed the printer driver but still doesn't work.
    I set LogLevel to "debug" but the only error appearing in the file "error_log" is:

    I [04/Feb/2008:12:32:23 +0100] [Job 35] Backend returned status 1 (failed)

    What does that mean? is it a driver problem or a configuration one?
    These are the last lines of the error_log file:

    D [04/Feb/2008:12:32:23 +0100] cupsdAuthorize: Authorized as root using Basic
    D [04/Feb/2008:12:32:23 +0100] cupsdSendError: 15 code=304 (Not Modified)
    D [04/Feb/2008:12:32:24 +0100] [Job 35] Unloading...
    D [04/Feb/2008:12:32:28 +0100] cupsdAcceptClient: skipping getpeercon()
    D [04/Feb/2008:12:32:28 +0100] cupsdAcceptClient: 13 from localhost (Domain)
    D [04/Feb/2008:12:32:28 +0100] cupsdReadClient: 13 POST / HTTP/1.1
    D [04/Feb/2008:12:32:28 +0100] cupsdAuthorize: No authentication data provided.
    D [04/Feb/2008:12:32:28 +0100] Get-Jobs ipp://localhost/jobs/
    D [04/Feb/2008:12:32:28 +0100] [Job 35] Loading attributes...
    D [04/Feb/2008:12:32:28 +0100] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
    D [04/Feb/2008:12:32:28 +0100] cupsdReadClient: 13 POST / HTTP/1.1
    D [04/Feb/2008:12:32:28 +0100] cupsdAuthorize: No authentication data provided.
    D [04/Feb/2008:12:32:28 +0100] CUPS-Get-Printers
    D [04/Feb/2008:12:32:28 +0100] cupsdProcessIPPRequest: 13 status_code=0 (successful-ok)
    D [04/Feb/2008:12:32:28 +0100] cupsdCloseClient: 13
    D [04/Feb/2008:12:33:30 +0100] cupsdCloseClient: 15
    D [04/Feb/2008:12:33:30 +0100] cupsdCloseClient: 12
    D [04/Feb/2008:12:33:30 +0100] [Job 32] Unloading...
    D [04/Feb/2008:12:33:30 +0100] [Job 33] Unloading...
    D [04/Feb/2008:12:33:30 +0100] [Job 34] Unloading...
    D [04/Feb/2008:12:33:30 +0100] [Job 35] Unloading...

    Do you think that "cupsdAuthorize: No authentication data provided" is an error?

  5. #5
    MadMedis Guest
    Thanks for the post, scottro! I was having the same problem and your suggestion worked for me. I found that line commented in my /etc/cups/mime.convs file (I'm running Fedora 8). I uncommented it and restarted CUPS, then Samba, and I was able to print from my wife's Windoze machine.

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    scottro's Avatar
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    Glad it helped. Cups can really be a complete pain. Now that Apple owns it, it would be nice if it worked as well on open source as it (usually) does on Macs.

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