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View Full Version : Microsoft Bluetooth Notebook Mouse 5000 connection issues - log attached



_Chipwiz_Ben_
15th August 2008, 10:09 AM
Had this mouse about a week and it has been disconnecting at irregular intervals. Sometimes it's fine for about an hour, but sometimes it drops connection every few minutes. Also, sometimes it reconnects within about 10 seconds, sometimes it can take up to 10 minutes for it to reconnect. Even if I try to reconnect manually, or switch off the mouse and turn it back on again; nothing seems to hurry the reconnection speed.

It has no correlation to usage, either. I can be moving the mouse round the screen, scrolling down a web page or clicking away. It's application independent, too. It drops the connection when it feels is the best time to really annoy me, completely at random. If it wasn't brand new I'd have head butted it to death by now.

Fedora 9
2.6.25.14-108.fc9.i686.PAE
XPS M1330 w/ internal bluetooth
2.4Ghz Dual Core
Wireless 802.11 a/b/g/n

Thanks,
Ben


/var/log/messages



Aug 15 09:20:58 Renegade-Master hcid[2308]: New input device 00:1D:D8:93:29:B0 (Microsoft Bluetooth Notebook Mouse 5000)
Aug 15 09:20:58 Renegade-Master kernel: input: Microsoft Bluetooth Notebook Mouse 5000 as /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2.1/3-2.1:1.0/hci0/acl001DD89329B0/input/input22
Aug 15 09:24:58 Renegade-Master hcid[2308]: New input device 00:1D:D8:93:29:B0 (Microsoft Bluetooth Notebook Mouse 5000)
Aug 15 09:24:58 Renegade-Master kernel: input: Microsoft Bluetooth Notebook Mouse 5000 as /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2.1/3-2.1:1.0/hci0/acl001DD89329B0/input/input23
Aug 15 09:37:08 Renegade-Master hcid[2308]: New input device 00:1D:D8:93:29:B0 (Microsoft Bluetooth Notebook Mouse 5000)
Aug 15 09:37:08 Renegade-Master kernel: input: Microsoft Bluetooth Notebook Mouse 5000 as /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2.1/3-2.1:1.0/hci0/acl001DD89329B0/input/input24
Aug 15 09:37:23 Renegade-Master gconfd (root-8445): starting (version 2.22.0), pid 8445 user 'root'
Aug 15 09:37:23 Renegade-Master gconfd (root-8445): Resolved address "xml:readonly:/etc/gconf/gconf.xml.mandatory" to a read-only configuration source at position 0
Aug 15 09:37:23 Renegade-Master gconfd (root-8445): Resolved address "xml:readwrite:/root/.gconf" to a writable configuration source at position 1
Aug 15 09:37:23 Renegade-Master gconfd (root-8445): Resolved address "xml:readonly:/etc/gconf/gconf.xml.defaults" to a read-only configuration source at position 2
Aug 15 09:46:50 Renegade-Master hcid[2308]: New input device 00:1D:D8:93:29:B0 (Microsoft Bluetooth Notebook Mouse 5000)
Aug 15 09:46:50 Renegade-Master kernel: input: Microsoft Bluetooth Notebook Mouse 5000 as /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2.1/3-2.1:1.0/hci0/acl001DD89329B0/input/input25



/var/log/Xorg.0.log



(II) config/hal: Adding input device Microsoft Bluetooth Notebook Mouse 5000
(**) Microsoft Bluetooth Notebook Mouse 5000: always reports core events
(**) Microsoft Bluetooth Notebook Mouse 5000: Device: "/dev/input/event13"
(II) Microsoft Bluetooth Notebook Mouse 5000: Found x and y relative axes
(II) Microsoft Bluetooth Notebook Mouse 5000: Found mouse buttons
(II) Microsoft Bluetooth Notebook Mouse 5000: Configuring as mouse
(II) XINPUT: Adding extended input device "Microsoft Bluetooth Notebook Mouse 5000" (type: MOUSE)
(EE) Read error: No such device
(II) config/hal: removing device Microsoft Bluetooth Notebook Mouse 5000
(WW) Microsoft Bluetooth Notebook Mouse 5000: Release failed (No such device)
(II) Microsoft Bluetooth Notebook Mouse 5000: Close
(II) UnloadModule: "evdev"
(II) config/hal: Adding input device Microsoft Bluetooth Notebook Mouse 5000
(**) Microsoft Bluetooth Notebook Mouse 5000: always reports core events
(**) Microsoft Bluetooth Notebook Mouse 5000: Device: "/dev/input/event13"
(II) Microsoft Bluetooth Notebook Mouse 5000: Found x and y relative axes
(II) Microsoft Bluetooth Notebook Mouse 5000: Found mouse buttons
(II) Microsoft Bluetooth Notebook Mouse 5000: Configuring as mouse
(II) XINPUT: Adding extended input device "Microsoft Bluetooth Notebook Mouse 5000" (type: MOUSE)
(EE) Read error: No such device
(II) config/hal: removing device Microsoft Bluetooth Notebook Mouse 5000
(WW) Microsoft Bluetooth Notebook Mouse 5000: Release failed (No such device)
(II) Microsoft Bluetooth Notebook Mouse 5000: Close
(II) UnloadModule: "evdev"
(II) config/hal: Adding input device Microsoft Bluetooth Notebook Mouse 5000
(**) Microsoft Bluetooth Notebook Mouse 5000: always reports core events
(**) Microsoft Bluetooth Notebook Mouse 5000: Device: "/dev/input/event13"
(II) Microsoft Bluetooth Notebook Mouse 5000: Found x and y relative axes
(II) Microsoft Bluetooth Notebook Mouse 5000: Found mouse buttons
(II) Microsoft Bluetooth Notebook Mouse 5000: Configuring as mouse
(II) XINPUT: Adding extended input device "Microsoft Bluetooth Notebook Mouse 5000" (type: MOUSE)
(EE) Read error: No such device
(II) config/hal: removing device Microsoft Bluetooth Notebook Mouse 5000
(WW) Microsoft Bluetooth Notebook Mouse 5000: Release failed (No such device)
(II) Microsoft Bluetooth Notebook Mouse 5000: Close
(II) UnloadModule: "evdev"
(II) config/hal: Adding input device Microsoft Bluetooth Notebook Mouse 5000
(**) Microsoft Bluetooth Notebook Mouse 5000: always reports core events
(**) Microsoft Bluetooth Notebook Mouse 5000: Device: "/dev/input/event13"
(II) Microsoft Bluetooth Notebook Mouse 5000: Found x and y relative axes
(II) Microsoft Bluetooth Notebook Mouse 5000: Found mouse buttons
(II) Microsoft Bluetooth Notebook Mouse 5000: Configuring as mouse
(II) XINPUT: Adding extended input device "Microsoft Bluetooth Notebook Mouse 5000" (type: MOUSE)

_Chipwiz_Ben_
18th August 2008, 12:20 PM
So I've been in work about 4 hours now and it hasn't dropped the connection at all. The only messages in the log about it are below. There is no more, or no less, equipment that could interfere in my office since my last post.

Any ideas?

Thanks,
Ben

/var/log/messages



Aug 18 08:21:43 Renegade-Master kernel: Bluetooth: HIDP (Human Interface Emulation) ver 1.2
Aug 18 08:21:43 Renegade-Master kernel: input: Microsoft Bluetooth Notebook Mouse 5000 as /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2.1/3-2.1:1.0/hci0/acl001DD89329B0/input/input13
Aug 18 08:21:43 Renegade-Master hcid[2422]: New input device 00:1D:D8:93:29:B0 (Microsoft Bluetooth Notebook Mouse 5000)



/var/log/Xorg.0.log



(II) config/hal: Adding input device Microsoft Bluetooth Notebook Mouse 5000
(**) Microsoft Bluetooth Notebook Mouse 5000: always reports core events
(**) Microsoft Bluetooth Notebook Mouse 5000: Device: "/dev/input/event13"
(II) Microsoft Bluetooth Notebook Mouse 5000: Found x and y relative axes
(II) Microsoft Bluetooth Notebook Mouse 5000: Found mouse buttons
(II) Microsoft Bluetooth Notebook Mouse 5000: Configuring as mouse
(II) XINPUT: Adding extended input device "Microsoft Bluetooth Notebook Mouse 5000" (type: MOUSE)

beaulieujm
26th September 2008, 02:45 PM
http://picasaweb.google.com/jmb.beaulieu/Jim?authkey=nXlvCPUFTJg#5250325345428122786

I have my mouse on and it is in paring mode. My laptop sees the mouse and yet the laptop claims the mouse is down.

What have I missed?

_Chipwiz_Ben_
9th November 2008, 01:50 AM
Must have been a Fedora 9 issue as this is sorted in F10 Preview. The only gripe now is that when the mouse goes to sleep and I wake it up again, it's more sensitive than it was before it went to sleep. If I do System -> Preferences -> Hardware -> Mouse as soon as the dialogue is open the sensitivity returns to normal levels without changing anything or saving anything.

Very odd.

Ben