CUPS doesn't work anymore

rolandpish · #1 30th November 2005, 05:09 PM

Hi everyone.
Recently I took the decision in my small office to install Fedora Core 4 in all computers and throw to
the garbage all Microsoft Software I had.
I have a HP Deskjet 3420 (usb) and a PanasonicKX-P1180 (parallel) printers and this is my problem:

After I install fedora core 4 I install the Deskjet printer and it works perfectly and it prints great.
For an unknown reason after two days using Fedora the printer stops working.
After setting the LogLevel to debug and sending a test page, nothing happens and this is
what the cups error_log shows (I'm ommiting a lot of lines, but showing where the error occurs):

D [29/Nov/2005:16:12:21 -0600] [Job 8] foomatic-gswrapper: gs '-dBATCH'
'-dPARANOIDSAFER' '-dQUIET' '-dNOPAUSE' '-sDEVICE=ijs' '-sIjsServer=hpijs'
'-sDeviceManufacturer=HEWLETT-PACKARD' '-sDeviceModel=deskjet 3420'
'-dDEVICEWIDTHPOINTS=612' '-dDEVICEHEIGHTPOINTS=792' '-r300'
'-sIjsParams=Quality:Quality=1,Quality

olorMode=2,Q uality:MediaType=0,Quality:
PenSet=1' '-dIjsUseOutputFD' '-sOutputFile=| cat >&3' '/dev/fd/0' 3>&1 1>&2
D [29/Nov/2005:16:12:21 -0600] [Job 8] Unrecoverable error: syntaxerror in
token
D [29/Nov/2005:16:12:21 -0600] [Job 8] Operand stack:
D [29/Nov/2005:16:12:21 -0600] [Job 8] --nostringval-- --nostringval--
--nostringval-- --nostringval-- Simpleton --nostringval--
D [29/Nov/2005:16:12:21 -0600] [Job 8] renderer return value: 255
D [29/Nov/2005:16:12:21 -0600] [Job 8] renderer received signal: 255
D [29/Nov/2005:16:12:21 -0600] [Job 8] Process dying with "The renderer command
line returned an unrecognized error code 255.", exit stat: 1
D [29/Nov/2005:16:12:21 -0600] [Job 8] error: Desplazamiento ilegal (29)
D [29/Nov/2005:16:12:21 -0600] [Job 8] The renderer command line returned an
unrecognized error code 255.
D [29/Nov/2005:16:12:21 -0600] [Job 8] tail process done writing data to STDOUT
D [29/Nov/2005:16:12:21 -0600] [Job 8] KID4 finished
D [29/Nov/2005:16:12:21 -0600] [Job 8] KID3 exited with status 1
D [29/Nov/2005:16:12:21 -0600] [Job 8] Renderer exit stat: 1
D [29/Nov/2005:16:12:21 -0600] [Job 8] Renderer process finished
D [29/Nov/2005:16:12:21 -0600] [Job 8] Killing process 3038 (KID3)
D [29/Nov/2005:16:12:21 -0600] [Job 8] Process dying with "Error closing
renderer", exit stat: 1
D [29/Nov/2005:16:12:21 -0600] [Job 8] error: Desplazamiento ilegal (29)
D [29/Nov/2005:16:12:21 -0600] [Job 8] Error closing renderer
E [29/Nov/2005:16:12:21 -0600] PID 3036 stopped with status 1!

I tried installing different printers and the same problem occurs. Also, the same problem occurs
with other computer completely different from the other. That's why I think maybe is the problem is
with CUPS.
Then.....after three days being stuck.... I decided to format the hard drive of that computer
and install fedora core 4 again. Then I installed the printer and everything worked great.
But after three days the problem began again.

The only two things I've installed after the installation of fedore core are:
1. Nvu html editor
2. Some true type fonts
And I made changes in network configuration. But after the problem I returned the default
parameters for network configuration and the problem is still happening.

I'm just really happy with fedora, it's great and it has everything I need and much more.
Printing is very important for my office and honestly I don't want to come back to Microsoft junk.

How can I do at this moment?
Do I need to look for another linux distro?

Your help is really appreciated.
Thanks in advance

Roland

multescugeorge@ · #2 30th November 2005, 05:20 PM

do you want to make a system update?(500Mb to download, I suspect)
rpm --import /etc/pki/rpm-gpg/* ; yum -y update
that usually fixes a lot of problems.

rolandpish · #3 30th November 2005, 05:44 PM

Oh, the problem is right now I'm behind a 56Kbps modem connection.
But, does it mean that fedora has bugs with printers?

multescugeorge@ · #4 30th November 2005, 06:00 PM

try to delete the printer driver and install it again.
" Unrecoverable error: syntaxerror in token" this could be an incorrect request that comes in.
-sIjsServer=hpijs as far as I know hpijs is a third party driver. See if there is a similar driver in fedora, and not hpijs.
And also start: Start->System Settings-> security Level, and under SeLinux find and disable SELinux protection for the cups driver, could help.
I never had any problems with printing, but who knows, and an update can only do good things. And i had a few bugs with kde-3.4.0 that came with the first install of fedora, but an update fixed them all( i use kde-3.4.3 now, and i'm downloading kde 3.5-rc1) .

rolandpish · #5 30th November 2005, 06:13 PM

I checked and SELinux is completely disabled.
I tried with some other driver for that printer (a PPD based) and had the same problem.
And the same problem occurs with Panasonic KX-P1180, that's why I think maybe the problem is with CUPS.
Few minutes ago I updated cups with yum tool, but the same problem continues.
The problem is that right now I can't run a whole system update due to low-connection problems and I am very
interested in keeping fedora. Now, I'm stuck and I don't know what to do, I don't know if trying to get a different
distro. I'm just sad right now.

Thanks a lot for your time
Roland

multescugeorge@ · #6 30th November 2005, 06:32 PM

I googled a bit and found:
http://66.102.9.104/search?q=cache:Xi68vGmCZeIJ:www.linuxquestions.org/questions/showthread.php%3Fpostid%3D875342+%22Unrecoverable+ error:+syntaxerror+in+token%22&hl=ro&lr=lang_en|la ng_fr|lang_it|lang_ro&ie=UTF-8
and http://66.102.9.104/search?q=cache:Jvo0wbs4BS8J:www.codecomments.com/archive276-2004-9-288552.html+%22Unrecoverable+error:+syntaxerror+in +token%22&hl=ro&lr=lang_en|lang_fr|lang_it|lang_ro &ie=UTF-8

it could be a problem with the fonts you installed.
so first try running the command:
fc-cache
and if it doesn't work, then uninstall some of the new fonts, few at a time, and running fc-cache after each font uninstall, until the problem is no more.

rolandpish · #7 30th November 2005, 09:00 PM

Ok, right now I reinstalled fedora core 4, and I installed the fonts. I sent some pages and the printer is doing good.
I'll wait for the error to occur to start uninstalling font by font to find out which fonts are giving me the problem.
Thanks for the tip! I will try it!
By the way, is there any good place to find some true type fonts for linux?

I really appreciate your help, thanks!

Roland

multescugeorge@ · #8 1st December 2005, 08:42 AM

i just installed some windows core fonts, arial, times new roman, verdana. A good place to get them would be a windows instalation from shomweare, because i have the impresion that those fonts are not "free" (they are copy-right-ed).
You don't need many windows fonts anyway.