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Yup, I knew about ctrl-a to get into the scsi utility. None of the changes made there had any impact on this problem (raid 0, raid 1, jbod, etc...). I talked with a Dell linux tech today and they didn't have any secret, unreleased drivers or anything, so I was pretty much on my own. I've tried most of the drivers on adaptec's site that are designed for RHEL 3 and didn't get anywhere with those either. Finally, I just pulled down FC4 Test3 and (whohoo!) the installer is recognizing my scsi drives with no problems, so I'm just going to sit tight until FC4 is released and install it when it's available. Thanks for everyone's help.
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