USB 3.0 Ports Not Working

[dmbrown00]

I have a Dell Precision M6600 laptop. My USB 3.0 ports worked fine under Arch, but, under Fedora 17, nothing happens when I plug anything In.

Here's the output from lsusb:

Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 413c:8187 Dell Computer Corp. DW375 Bluetooth Module
Bus 001 Device 004: ID 05ca:181e Ricoh Co., Ltd
Bus 002 Device 003: ID 8086:0188 Intel Corp. WiMAX Connection 2400m
Bus 002 Device 004: ID 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor

[george_toolan]

What kind of USB 3.0 chip is this?

lspci -k

Is the xhci_hcd kernel module enabled?

[dmbrown00]

0a:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04)
        Subsystem: Dell Device 04a4
        Kernel driver in use: xhci_hcd

[george_toolan]

So what exactly happens when you plug it in?

tail -f /var/log/messages

Looks like the mount point has changed in Fedora 17.

Are you logged in to Gnome 3 or which Desktop Environment are you using?

[dmbrown00]

Plugging a USB 3.0 device into a USB 3.0 port, I get this:

Jun 20 17:18:13 thor kernel: [162726.736892] xhci_hcd 0000:0a:00.0: Timeout while waiting for a slot
Jun 20 17:18:13 thor kernel: [162726.736907] hub 4-0:1.0: couldn't allocate port 2 usb_device

Plugging the same device into a USB 2.0 port, I get this:

Jun 20 17:19:06 thor kernel: [162779.435485] usb 2-1.1: new high-speed USB device number 10 using ehci_hcd
Jun 20 17:19:06 thor kernel: [162779.522369] usb 2-1.1: New USB device found, idVendor=125f, idProduct=0001
Jun 20 17:19:06 thor kernel: [162779.522379] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jun 20 17:19:06 thor kernel: [162779.522385] usb 2-1.1: Product: USB Flash Drive
Jun 20 17:19:06 thor kernel: [162779.522390] usb 2-1.1: Manufacturer: USB 3.0
Jun 20 17:19:06 thor kernel: [162779.522394] usb 2-1.1: SerialNumber: 09021000000000003036825588
Jun 20 17:19:06 thor kernel: [162779.524535] scsi10 : usb-storage 2-1.1:1.0
Jun 20 17:19:06 thor mtp-probe: checking bus 2, device 10: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1"
Jun 20 17:19:06 thor mtp-probe: bus: 2, device: 10 was not an MTP device
Jun 20 17:19:07 thor kernel: [162780.527274] scsi 10:0:0:0: Direct-Access     USB 3.0  USB Flash Drive  1.00 PQ: 0 ANSI: 5
Jun 20 17:19:07 thor kernel: [162780.529436] sd 10:0:0:0: Attached scsi generic sg3 type 0
Jun 20 17:19:07 thor kernel: [162780.530860] sd 10:0:0:0: [sdc] 61407232 512-byte logical blocks: (31.4 GB/29.2 GiB)
Jun 20 17:19:07 thor kernel: [162780.531243] sd 10:0:0:0: [sdc] Write Protect is off
Jun 20 17:19:07 thor kernel: [162780.531726] sd 10:0:0:0: [sdc] No Caching mode page present
Jun 20 17:19:07 thor kernel: [162780.531735] sd 10:0:0:0: [sdc] Assuming drive cache: write through
Jun 20 17:19:07 thor kernel: [162780.538757] sd 10:0:0:0: [sdc] No Caching mode page present
Jun 20 17:19:07 thor kernel: [162780.538767] sd 10:0:0:0: [sdc] Assuming drive cache: write through
Jun 20 17:19:07 thor kernel: [162780.539667]  sdc:
Jun 20 17:19:07 thor kernel: [162780.542467] sd 10:0:0:0: [sdc] No Caching mode page present
Jun 20 17:19:07 thor kernel: [162780.542477] sd 10:0:0:0: [sdc] Assuming drive cache: write through
Jun 20 17:19:07 thor kernel: [162780.542483] sd 10:0:0:0: [sdc] Attached SCSI removable disk