You probably just need the right firmware installed.
Google suggests that it uses
this decoder, but you should be able to ID the hardware more precisely with 'dmesg' and 'lsusb' - you're looking for those number-groupings from the 3rd column (048d:9135 or similar).
Once the required firmware has been ID'd and sourced, just put it in /lib/firmware and plug the thing back in.