[SOLVED] Adobe Acrobat Reader 9, Firefox, and plugins

[07CobaltGirl]

I've been trying to fix the PDF plugin in Firefox for 2 weeks. My employer uses electronic communication for pay statements and W2's, and the only way to get them is via the website using a PDF plugin to view INSIDE the browser (https issue I suppose?). Since upgrading to F16 and FF9, this is no longer possible. Yes, I can still get them by going to my laptop (Win7) and viewing/saving them there, but I'd like to have all of this on my desktop, since the other 23 paystubs for 2011 are also on the desktop (in backups currently).

I've done all of the steps on the Mozilla and Adobe websites to troubleshoot this issue. I ended up creating an unstable environment for FF to run, and it began to constantly crash, leading me to a reinstall of F16 rather than undo all of the changes I had made.

I also considered it might be a Reader9 issue, so I backtracked to Reader8, to no avail. So today I have reinstalled Reader9 again, and now I have absolutely nothing. 9 broke 8, so 8 won't install, and 9 is not found, but also will not install.

My question is, does anyone have any advice for how to find and troubleshoot this plugin? I have deleted mimetypes, pluginreg, changed profile settings, and checked the path for nppdf.so. I also tried uninstalling (which obviously did NOT work for me), and have no idea where to begin with fixing this issue. In my FF Application settings, PDF is not even listed as an option any longer. Can anyone help me figure this out? Just getting Adobe Reader off of my system so I can reinstall it would be a great start!

[pradhanphy]

Hi,
This is not the solution But there are other pdf plugin avalable.
Have a look at
http://support.mozilla.org/en-US/kb/...thin%20Firefox

[PabloTwo]

I've always had succes when using mjmwired's guides. Adobe Acrobat is 32 bit only, so if you're using 64 bit Fedora, then you'll also need nspluginwrapper package installed to get the browser plugin to work. Can't help you fix you're system from all the "deleting" you've done.

[07CobaltGirl]

Thanks for the replies. I had Reader 8 working, and Reader 9 worked yesterday. It displayed PDF files just fine, but not in the browser where it is needed. I can actually still view them now, through Document Viewer. It is a plugin only issue.

MozPlugger didn't work either. Left a blank space on the webpage and didn't even show the need for a plugin. I tried with it too...

Kparts I did not try, however Adobe Acrobat Reader was working fine for PDF files on my computer until I tried to install 9 today. I just can't get the plugin to work. Does this not require a KDE environment to install and work properly? I don't know much about KDE. I tried it a few times, and just never had the feel for it.

I'm using nspluginwrapper 1.4.4, which does show up as a plugin on aboutlugins. The Reader plugin files are all located in the correct places according to the web site troubleshooting, but bringing up aboutlugins does not recognize an Adobe PDF plugin is installed. This is new to FF9, as on F14 I was running FF3.x.

[PabloTwo]

OK, since you state that you have nspluginwrapper installed, then I assume you are using 64 bit Fedora. Try having both the 32 and 64 versions of nspluginwrapper installed. If you already did "yum install nspluginwrapper", then you already have the 64 bit version as default. To add the 32 bit version:

yum install nspluginwrapper.i686

Also insure that any other pdf browser plugin viewer is either disabled or uninstalled. I'm running F16 64 bit and using AdobeReader 9.4.6 and the pdf browser plugin is working fine for me in FF.

[cazo]

As an alternative, Google's Chrome browser has a very nice pdf viewer included (as a built-in plugin).

[07CobaltGirl]

[kswanson@Koemi ~]$ rpm -q nspluginwrapper
nspluginwrapper-1.4.4-3.fc16.x86_64
nspluginwrapper-1.4.4-3.fc16.i686

That did it! OMG why didn't I think of using the 32-bit wrapper? Thanks!!

[PabloTwo]

Appearently, you need to have them both installed. When I installed AdobeReader on my F16 64 bit install I only installed the 32 bit version of nspluginwrapper per some instructions for an earlier Fedora release at mjmwired's site. The plugin didn't work. I then installed the 64 bit version of nspluginwrapper as well and then it worked.

[07CobaltGirl]

Apparently you are right. I did the opposite, just like you said. I yum installed it and got _64, but never thought to add 32-bit...

And none of the troubleshooting pages suggested it either....

Once again, thanks a ton! That was a frustrating two weeks (and two full reinstalls) of headaches!