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Hardware & Laptops Help with your hardware, including laptop issues

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Old 16th November 2010, 01:58 PM
THEcreationist Offline
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Fingerprint reader mysteriously stopped working (hardware detected, but not working)

I have a HP Pavillion dv2700 laptop with a Authentec AES2501 fingerprint reader. I have installed Fedora 13 x86_64 on my laptop using a live CD from a USB diskette (if any of that matters).

I was using my fingerprint reader without problem using Fedora's libfprint based fingerprint enrollment mechanism, until 3-4 days ago, when suddenly it stopped working. The only thing I remember having done in between the two consecutive tests of the fingerprint reader was a big update. So, I tried to correct everything myself, like degrading back some packages, but nothing works.

Then, I reinstalled Fedora 13x86_64 again using a live CD. The strange thing is that the scanner still does not work, while it was working previously.

lsusb shows that it is connected and usb-devices shows that the scanner is there, and moreover, the scanner is working fine in Windows 7 on the same machine.

Whenever I issue the command fprintd-enroll; it simply waits for me to scan the finger. As I scan, nothing happens and it keeps waiting. The same happens when I try to enroll fingerpint reader using the System->Preferences->About Me->Enable Fingerprint Logon.

Please help.

Last edited by THEcreationist; 16th November 2010 at 02:18 PM.
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