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  #1  
Old 28th April 2009, 04:20 AM
napi Offline
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Join Date: Jan 2009
Posts: 7
hp-laserjet 2420 printer on F10

Hi,

i have some problem regarding using printer on fedora 10.
i have hp-laserjet 2420 printer and when i connect the printer usb to my pc it is recognize.
but when i try to print, a massage said the "printer may not connected".

so, do anybody know how to solved this problem?

thanks..
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  #2  
Old 29th April 2009, 06:02 AM
kalwisti Offline
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Location: South Texas
Posts: 146
Hi, napi,

I'm not a printing guru, so I don't have an answer for you. However, below are some links to information which might help you solve your problem. If not, maybe one of the resident Fedora printing gurus will see this and chime in with a precise answer . . .

As a first step, I'd suggest doing this to see if your printer was in fact configured:

Code:
$ lpstat -p
[lists all available printers configured on your system]

Output returned from my system:

Code:
[david@localhost ~]$ lpstat -p
printer HL-2070N-series is idle.  enabled since Mon 22 Dec 2008 02:10:26 AM GMT
printer Stylus-COLOR-740 is idle.  enabled since Mon 22 Dec 2008 02:12:42 AM GMT
==========

According to the info below, your printer should work perfectly under Linux.

From the OpenPrinting Database [an excellent resource, by the way]:

http://openprinting.org/show_printer...-LaserJet_2420
HP LaserJet 2420 : Works perfectly [3-penguin rating]
Recommended driver: Postscript-HP

http://openprinting.org/show_printer...aserJet_2420dn
HP LaserJet 2420dn : Works perfectly [3-penguin rating]
Recommended driver: hpijs


==========

From Bugzilla:

https://bugzilla.redhat.com/show_bug.cgi?id=449900
"Should install required drivers when adding printer, not afterwards."
[Bug re: adding a new printer (HP LaserJet 2420dn)]
Status = Closed Upstream

==========

Forum Threads that Might Help You Troubleshoot:

http://forums.fedoraforum.org/showth...serjet+printer
"Problems with system-config-printer in FC10."

(Involves installing hplip [the HP Linux Imaging and Printing Project] and hplip-gui [HPLIP Graphical Tools])

http://forums.fedoraforum.org/showth...serjet+printer
"Fedora 10-64 won't print on HP LaserJet P1006."

Hope this helps,
=david
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  #3  
Old 30th April 2009, 01:39 AM
napi Offline
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Posts: 7
hello, kalwisti,

thanks for the reply and the information. ok i will work on it.
then i will post the result..

thanks.
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  #4  
Old 30th April 2009, 04:16 AM
kalwisti Offline
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Join Date: Sep 2008
Location: South Texas
Posts: 146
Hello, napi,

You're welcome. I'll keep my fingers crossed for you.

I'm sorry I can't give you more specific directions. In the case of our two printers, it was very easy to add and configure them in Fedora 9 (Gnome ver.) -- although I had expected it to be difficult. I simply connected the printer via USB cable, turned it on, and went to System -> Administration -> Printing. Next I clicked on "New Printer." The printer was auto-detected and I let the wizard walk me through the remaining steps ...

Good luck,
=david
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AMD Athlon II X2 240 2.8 GHz, 4 GB RAM, Seagate Barracuda 320 GB HD, Nvidia GeForce 6150SE nForce 430 integrated GPU, Samsung SH-S222L DVD-RW
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  #5  
Old 30th April 2009, 08:49 AM
napi Offline
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Join Date: Jan 2009
Posts: 7
hello,

so i have try it out but still the same result.
the printer is recognize by the system but when i try to print the massage "the printer might not be connected" appear again.,
so, any one can give me some solution,,

i am curious is the connection is the problem? how do i resolved this?
i have test the usb wire and it works fine with windows OS so how was it?

please anyone help me out!
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  #6  
Old 1st May 2009, 06:01 AM
kalwisti Offline
Registered User
 
Join Date: Sep 2008
Location: South Texas
Posts: 146
napi,

Sorry to hear that the printer is still not working for you. I tried searching Google again and came up with a few more possibilities / suggestions. After this, I will bow out and hope that someone with real printer and CUPS knowledge will see your post and reply ...

----------

https://answers.launchpad.net/hplip/+question/64793
Print que[ue] says printer may not be connected after hplip install
[Re: Fedora 10 and HP LaserJet p1006]. 20 Apr. 2009.

The original poster solved the problem by disabling SELinux.

----------

http://forums.fedoraforum.org/showthread.php?p=1005412
HP Color Laserjet 2600n Printer not working on Fedora 7

See post #12:

Quote:
I've had problems installing my HP Office Jet 7410. They were all solved by logging in as root and using the KDE Control Center: Peripherals > Printers > Add Printer.

I assume there is some similar utility in the other desktop environments, but the key seems to be logging in as root.
----------

http://lists.linuxcoding.com/rhl/2008q4/msg04800.html
Re: How to test cups printer system
fedora-list mailing list. 20 Nov. 2008.


Another suggestion that installing the hplip package could fix the problem:

Quote:
> Most HP printers want hplip. Check your /var/log/messages for an error
> message about a 'back-end'.
>
> # yum install hplip hplip-gui hplip-libs

> Afterward, your print job should just happen.

> Modern USB printers
> usually need no config at all for CUPS to see it and work. Just plug it
> in and it should show up in printing dialogs.
----------

One last thing you might want to try is taking a look at your CUPS configuration files, which are found in the /etc/cups directory. In particular, look at these two files:

cupsd. conf
(identifies permission, authentication, and other information for the printer daemon)

and printers.conf
(identifies addresses and options for configured printers)

You will need to log in to a Terminal as root in order to open the files. (I opened them with vim). If you post the output here, it would help others see whether there is a problem in those config files.

(This last bit of info is courtesy of Christopher Negus' Fedora 9 and Red Hat Enterprise Linux Bible (Wiley Publishing, 2008).

HTH,
=david
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