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| Hardware & Laptops Help with your hardware, including laptop issues |

5th December 2008, 01:35 AM
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Location: UK
Posts: 164

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No sound or wifi on HP 6735s laptop
Hi
Just installed F10 on an HP 6735s laptop (with some difficulty!) Everything seems to be working ok now (including ATI graphics/compiz!) after some playing around, EXCEPT
1) no sound. A sound "icon" is in the task bar, and is set to max, but playing the sample sound via the sound control panel yields no sound
2) wifi doesn't appear to work.
the output of lspci is:
Code:
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:09.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 4)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
02:00.0 Ethernet controller: Marvell Technology Group Ltd. Device 4357 (rev 10)
Adding a wireless network in network manager doesn't seem successful, although wired networking is fine. The built in wifi worked fine under Ubuntu live cd. Is there a piece of good softrware I should download to manage wifi connections?
And how can the sound situation be improved? Many thanks for any replies.
__________________
CPU: AMD Athlon 64 X2 5600+
RAM: 4GB DDR2
HDD: 1x320GB
Fedora 9 x86_64
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5th December 2008, 11:35 AM
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I just purchased an HP tx2000z and although it looks like our wifi's are different, the sound looks like it is the same
Code:
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia
I got the sound working wit adding the following line to a file in /etc/modprobe.d
Code:
options snd-hda-intel index=0 model=toshiba position_fix=1
I don't think it matters what the name of the file is so you may just want to create your own.
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5th December 2008, 05:28 PM
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So I've added that line to a file named /etc/modprobe.d/sound, do I have to do anything else, or type a command or anything? I've tried rebooting, and still have no working sound?!!!!
__________________
CPU: AMD Athlon 64 X2 5600+
RAM: 4GB DDR2
HDD: 1x320GB
Fedora 9 x86_64
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6th December 2008, 07:08 AM
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Posts: 7

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No, I would have expected a reboot to do it. You may also check alsamixer to make sure none of the channels are muted, or turned all the way down. At one point I ran alsamixer as root and found a few channels turned all the way down, but bumping them up did not help at the time. I also tried muting the digital outputs as that gave me a problem with a creative card that I have. I found the following modprobe.d config line but it also failed to get my sound working...
Code:
options snd-hda-intel model=hp index=1
You may try changing the index number to 0, but that did not work for me either. Sadly, I am no guru, just a button masher.
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6th December 2008, 10:29 AM
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Quote:
Originally Posted by tornadof3
...
2) wifi doesn't appear to work.
...
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My wireless doesn't work either, unless I've activated it from Windows using the HP wireless management tools or whatever they call that. Check if wireless has been activated in Windows, then restart to linux and do an lspci again. That's how it shows up over here (on a 6715b).
David
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6th December 2008, 10:49 AM
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Posts: 780

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Quote:
Originally Posted by tornadof3
Hi
Just installed F10 on an HP 6735s laptop (with some difficulty!) Everything seems to be working ok now (including ATI graphics/compiz!) after some playing around, EXCEPT
1) no sound. A sound "icon" is in the task bar, and is set to max, but playing the sample sound via the sound control panel yields no sound
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I'm using this succesfully in Fedora 8 in /etc/modprobe.conf:
alias snd-card-0 snd-hda-intel
options snd-card-0 index=0
options snd-hda-intel index=0
I'm under the impression that sound is working in Fedora 10 as well, although my Fedora 10 setup doesn't have any explicit settings for the soundcard in modprobe.conf nor in the modprobe.d/* files.
Sometimes the soundcard is (apparently) set in a different state by different OS's. If I'm running Fedora 10, then reboot to Fedora 8, my soundcard isn't detected. If I reboot to Fedora 8 once again, the soundcard is detected. I get similar behaviour when rebooting from Vista to Fedora, sound doesn't work until I reboot to Fedora once again.
I say the soundcard is set in a state, but it's probably just the order in which the devices get detected.
David
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27th December 2008, 09:56 PM
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Hp6735s Wifi and Sound - Howto
WIFI
This was done on a fresh install of FC10
Install rpmfusion repo if you have not already
Code:
su -c 'rpm -Uvh http://download1.rpmfusion.org/free/fedora/rpmfusion-free-release-stable.noarch.rpm http://download1.rpmfusion.org/nonfree/fedora/rpmfusion-nonfree-release-stable.noarch.rpm'
Then simply
Code:
su -c 'yum install broadcom-wl'
Reboot and done.
SOUND
Create a file /etc/modprobe.d/sound
and put in it
Code:
options snd slots=snd-hda-intel
alias snd-card-0 snd-hda-intel
options snd-hda-intel model=laptop
Done.
Can someone advise how to get fglrx and compiz working?
Thanks
James
Last edited by jarb; 28th January 2009 at 08:58 AM.
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25th January 2009, 01:54 AM
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Posts: 10

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Hi,
in regads to wifi, I added the rpmfusion repo, but then "yum install broadcom-wl" was returing the error "no broadcom-wl package found".
I then went to rpmfusion.org, browsed the repository, downloaded and installed the broadcom-wl rpm.
Rebooted, but nothing changed. I.e. no wifi interface.
Any idea?
- Adriano
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26th January 2009, 08:04 AM
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Broadcom
Humm... nothing on the Gnome taskbar?
Code:
#yum search broadcom -v shows
============================= Matched: broadcom-wl =============================
broadcom-wl.noarch : Common files for Broadcom 802.11 STA driver
Repo : rpmfusion-nonfree-updates
Maybe you did not have the repo enabled?
I would take a look at /var/log/messages and /var/log/dmesg for a hint.... if you see a complaint about no firmware your rpm manual install did not work.
When I first looked it was saying no firmware.... kernel knew what to do, but needed the firmware. The above added the firmware.
James
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26th January 2009, 07:49 PM
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Posts: 10

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nope nothing in the gnome taskbar, and the wireless device is not present in the network management tool.
I gave another try reinstalling fedora, then right after, without installing any update (thought perhaps I was running into some issue due to a more recent kernel) I issued:
su -c 'rpm -Uvh http://download1.rpmfusion.org/free/...ble.noarch.rpm'
the package gets installed, but I get a warning saying "/var/tnp/rpm-tmp.GNi3ua: Header V3 DSA signature: NOKEY, Key ID 49c8885a" -- not sure if that matters.
Afterward issuing:
su -c 'yum install broadcom-wl'
will error out with:
"no package broadcom-wl available'
Not sure how the same commands worked for you. Note though that I have the 64 bit version of FC10 installed.
Any other idea?
- Adriano
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26th January 2009, 09:04 PM
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Quote:
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Originally Posted by adriano
Any other idea?
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Hello adriano,
It's probably because you installed only the rpmfusion-free repo. Chris (aka BlueC around here and who maintains that package at RPM Fusion) has a broadcom-wl howto that includes installing the rpmfusion-nonfree repo also. And that's because broadcom-wl is in the rpmfusion-nonfree repo. So are the two kmod-wl packages that are also required. But first, why don't you take a moment to confirm that the broadcom-wl driver works with your wireless card?
The broadcom-wl driver is advertised by Broadcom to work with only four Broadcom chipsets. I know of two more "unadvertised" chipsets with which it is known to work. But nobody on this page mentioned the word Broadcom until jarb did it in post #7. The point I'm trying to make is this...The new Broadcom 802.11 Linux STA driver (broadcom-wl) is wonderful and everything, but it does not universally apply to all Broadcom wireless cards. I imagine that you and jarb and everybody else here are relying on the HP computer model to determine the appropriate wireless driver to install, but it's still better (and standard practice) to get the chipset identified.
To find out, do this...
Code:
/sbin/lspci
/sbin/lspci -n
/sbin/lsusb
Do them all because it's not even known whether it's a USB or PCI device. One of those may (or may not) produce some information useful for identifying the chipset. Then you can proceed with a reasonable chance of succeeding.
Last edited by stoat; 26th January 2009 at 09:55 PM.
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26th January 2009, 10:46 PM
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thank you for following up on this
here are my findings / results of additional attempts:
Quote:
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It's probably because you installed only the rpmfusion-free repo. Chris (aka BlueC around here and who maintains that package at RPM Fusion) has a broadcom-wl howto that includes installing the rpmfusion-nonfree repo also. And that's because broadcom-wl is in the rpmfusion-nonfree repo.
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during my first attempt on this issue I actually ran into BlueC's blog post before getting to this thread, and following what at his blog post didn't solve my problem. I now tried it again.
- added both the free and non-free rpm fusion repos
- run a yum update and updated all packages
But still issuing the command
Code:
yum install broadcom-wl
errors out with:
Loaded plugins: refresh-packagekit
Setting up Install Process
Parsing package install arguments
No package broadcom-wl available.
Nothing to do
Here's the output of the lspci commands you mentioned:
Code:
/sbin/lspci
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:09.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 4)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
02:00.0 Ethernet controller: Marvell Technology Group Ltd. Device 4357 (rev 10)
/sbin/lspci -n
00:00.0 0600: 1022:9600
00:01.0 0604: 1022:9602
00:04.0 0604: 1022:9604
00:07.0 0604: 1022:9607
00:09.0 0604: 1022:9608
00:11.0 0106: 1002:4391
00:12.0 0c03: 1002:4397
00:12.1 0c03: 1002:4398
00:12.2 0c03: 1002:4396
00:13.0 0c03: 1002:4397
00:13.1 0c03: 1002:4398
00:13.2 0c03: 1002:4396
00:14.0 0c05: 1002:4385 (rev 3a)
00:14.2 0403: 1002:4383
00:14.3 0601: 1002:439d
00:14.4 0604: 1002:4384
00:14.5 0c03: 1002:4399
00:18.0 0600: 1022:1300 (rev 40)
00:18.1 0600: 1022:1301
00:18.2 0600: 1022:1302
00:18.3 0600: 1022:1303
00:18.4 0600: 1022:1304
01:05.0 0300: 1002:9612
02:00.0 0200: 11ab:4357 (rev 10)
/sbin/lsusb
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 04f2:b083 Chicony Electronics Co., Ltd
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
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27th January 2009, 12:37 AM
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Posts: 7,551

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Quote:
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Originally Posted by adriano
I now tried it again.
- added both the free and non-free rpm fusion repos
- run a yum update and updated all packages
...
No package broadcom-wl available.
Nothing to do
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Well, there must be an explanation for all of that. Try confirming that the repos are installed and enabled...
Quote:
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Originally Posted by adriano
Here's the output of the lspci commands you mentioned...
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Maybe somebody smarter than me needs to come in here because I can't see any hint of a wireless device in any of that. I see a webcam or a camera of some kind, and an ethernet card. We are talking about wireless here. Right? What do you know about your wireless device?
Last edited by stoat; 27th January 2009 at 01:56 AM.
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27th January 2009, 10:40 AM
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Posts: 15

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Broadcom
Hi,
There are two things going on here :-
1/
Whether its the right driver or not, it should install on any system even without the card. After all its simply some firmware files copied to your machine. Also as its a noarch whether it is i386 or x86_64 will not matter.
So my yum files are
rpmfusion-nonfree.repo
Code:
[rpmfusion-nonfree]
protect=yes
name=RPM Fusion for Fedora $releasever - Nonfree
#baseurl=http://download1.rpmfusion.org/nonfree/fedora/releases/$releasever/Everything/$basearch/os/
mirrorlist=http://mirrors.rpmfusion.org/mirrorlist?repo=nonfree-fedora-$releasever&arch=$basearch
enabled=1
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-rpmfusion-nonfree-fedora
[rpmfusion-nonfree-debuginfo]
protect=yes
name=RPM Fusion for Fedora $releasever - Nonfree - Debug
#baseurl=http://download1.rpmfusion.org/nonfree/fedora/releases/$releasever/Everything/$basearch/debug/
mirrorlist=http://mirrors.rpmfusion.org/mirrorlist?repo=nonfree-fedora-debug-$releasever&arch=$basearch
enabled=0
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-rpmfusion-nonfree-fedora
[rpmfusion-nonfree-source]
protect=yes
name=RPM Fusion for Fedora $releasever - Nonfree - Source
#baseurl=http://download1.rpmfusion.org/nonfree/fedora/releases/$releasever/Everything/source/SRPMS/
mirrorlist=http://mirrors.rpmfusion.org/mirrorlist?repo=nonfree-fedora-source-$releasever&arch=$basearch
enabled=0
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-rpmfusion-nonfree-fedora
rpmfusion-nonfree-rawhide.repo
Code:
[rpmfusion-nonfree-rawhide]
protect=yes
name=RPM Fusion for Fedora Rawhide - Nonfree
#baseurl=http://download1.rpmfusion.org/nonfree/fedora/development/$basearch/os/
mirrorlist=http://mirrors.rpmfusion.org/mirrorlist?repo=nonfree-fedora-rawhide&arch=$basearch
enabled=0
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-rpmfusion-nonfree-fedora
[rpmfusion-nonfree-rawhide-debuginfo]
protect=yes
name=RPM Fusion for Fedora Rawhide - Nonfree - Debug
#baseurl=http://download1.rpmfusion.org/nonfree/fedora/development/$basearch/os/debug/
mirrorlist=http://mirrors.rpmfusion.org/mirrorlist?repo=nonfree-fedora-rawhide-debug&arch=$basearch
enabled=0
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-rpmfusion-nonfree-fedora
[rpmfusion-nonfree-rawhide-source]
protect=yes
name=RPM Fusion for Fedora Rawhide - Nonfree - Source
#baseurl=http://download1.rpmfusion.org/nonfree/fedora/development/source/SRPMS/
mirrorlist=http://mirrors.rpmfusion.org/mirrorlist?repo=nonfree-fedora-rawhide-source&arch=$basearch
enabled=0
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-rpmfusion-nonfree-fedora
rpmfusion-nonfree-updates.repo
Code:
[rpmfusion-nonfree-updates]
protect=yes
name=RPM Fusion for Fedora $releasever - Nonfree - Updates
#baseurl=http://download1.rpmfusion.org/nonfree/fedora/updates/$releasever/$basearch/
mirrorlist=http://mirrors.rpmfusion.org/mirrorlist?repo=nonfree-fedora-updates-released-$releasever&arch=$basearch
enabled=1
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-rpmfusion-nonfree-fedora
[rpmfusion-nonfree-updates-debuginfo]
protect=yes
name=RPM Fusion for Fedora $releasever - Nonfree - Updates Debug
#baseurl=http://download1.rpmfusion.org/nonfree/fedora/updates/$releasever/$basearch/debug/
mirrorlist=http://mirrors.rpmfusion.org/mirrorlist?repo=nonfree-fedora-updates-released-debug-$releasever&arch=$basearch
enabled=0
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-rpmfusion-nonfree-fedora
[rpmfusion-nonfree-updates-source]
protect=yes
name=RPM Fusion for Fedora $releasever - Nonfree - Updates Source
#baseurl=http://download1.rpmfusion.org/nonfree/fedora/updates/$releasever/SRPMS/
mirrorlist=http://mirrors.rpmfusion.org/mirrorlist?repo=nonfree-fedora-updates-released-source-$releasever&arch=$basearch
enabled=0
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-rpmfusion-nonfree-fedora
2/
I agree with Stoat there is no card in your list... the lspci on my machine is like this
Code:
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:09.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 4)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
02:00.0 Ethernet controller: Marvell Technology Group Ltd. Device 4357 (rev 10)
06:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)
Clearly as this thread is Hp6735s.... and note that i think the s is specific to this type of machine and therefore throughout the "s" the broadcom card should be the same.....should.......
Maybe boot it with the bundled Vista and see what card is in there and at least power up and see. Maybe needs card activating first time in Vista so its on when machine reboots.... but I can't remember doing this.
James
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27th January 2009, 10:41 AM
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Posts: 15

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Ahha!
maybe why you get no lspci list
Quote:
Originally Posted by David Becker
My wireless doesn't work either, unless I've activated it from Windows using the HP wireless management tools or whatever they call that. Check if wireless has been activated in Windows, then restart to linux and do an lspci again. That's how it shows up over here (on a 6715b).
David
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