thanks, I dont know how to slip commands in
I've been googling away and found that its a rebranded Novatel U727 and everyone is having issues with it, I guess I should just be happy it works
I put windows on in a small partition and installed the software for it from dell and it does work better as far as connecting, higher download speeds, ability to send sms messages with it
but once I am connected under linux, usually 4 or 5 attempts, it stays connected which is great
anyway thanks again for trying to help