hi guys.
i converted to linux a while ago and liked it so much, i decided to stay. i now want to convert all of my windows format media to anything else. plus convert a certain video i have into a phone friendly video file.
I downloaded and installed ffmpeg and winff to do this.
this is where i have issues.
i add the file i want to convert, select the format i want to convert to, (3gp) and click convert.
i then get an error screen that pops up for a split second and then disappears again. too quickly for me to read any detail except just enough for me to figure out it says something about unknown error or something.
im no good at commands in terminal so i need to use gui's for most things. i am slowly learning though.
can anybody explain to me how i can sort out this issue? (the converting issue not my lack of talent with terminal

)
many thanks, Ron