Just wondering if anyone has found an ISP (especially in the UK) that is helpful toward getting linux systems working.
I just got a cable internet connection at home, with a cable modem supplied by ISP (thankfully ethernet connection and not USB). The help guide they supplied had "PC" (i.e. Windows) and "Mac". No other options and, just as annoying, it didn't have a 'settings' page for those who knew what they were doing but just needed the settings (eg Primary DNS IP address). Also, if you actually did take the time to install their crappy CD on your windows PC, it would have the net effect of unnecessarily slowing your computer down.
I managed to ring customer support who, whilst having no idea how to help with linux, were surprisingly polite & helpful (this IT customer support actually knew what the terms "IP address", "MAC address", "DNS server" meant!). He gave me the IP address to connect to the registration server to set up my connection's account and then gave me the primary DNS IP so I could get name resolution fixed. But if they had printed this in their little booklet to start with, it would have been SO much simpler... and I can't really assert that they make it hard on purpose so you ring them to pay high call charges, because the first question the chap asked is if I wanted to give him MY phone number so that he could call ME back! So it only costed about 30 seconds' worth of call time!