I recently joined a friends company to help him run it. And his IT setup is retarded. He's in the Jewelry business. He has 7 employees. He sells retail online, and wholesale. He is working off a hosted solutions now, but eventually will have to get his own servers. His business will grow pretty fast if he just takes care of his IT issues. So scalibility is a must.
My basic question is what would be the best....
What he needs are
Communications/Collaboration (Email, VOIP, Project managment, Portal)
and a few other things that dont come to mind rite away
His hosted solutions are suitable for now, but not for long, and this deployment will be gradual not instantanios.
So what companies do you suggest i should turn to for good intergrated solutions.
Also, do you think OSS would be better than Microsoft, if so why.
Thank you in advance.