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Old 14th August 2012, 10:12 PM
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interested in comcast user experience and coax install

I have Verizon DSL but am getting more interested in the comcast 20Mbps speed. Although they have bad customer service reviews I still might order anyway. I don't want Fios at this time, I think the details of doing a Fios installation is just too invasive.

My question has to do with the cable. I already have Broadstripe for the cable TV. I'd rather not mess with that for now because it's working. But if I go for Comcast internet, since Broadstripe is using the only coax in the house, I assume some Comcast person has to come to the house and string a new coax of their own through the wall near the outside junction (ie. where the phone, power and existing wiring comes in). My basement is almost fully drywalled, I do have an understair closet which has a run of the Broadstripe coax in it and a furnace room where some of the Broadstripe coax is also exposed.

So will they listen to me and make a hole at the understair closet, run the new coax in there? I can put the docsis 3 modem (I want to buy my own Motorola SB6121) right there in the closet and run the LAN wire to my switch in the next room through the closet wall (the closet adjoins my office where I have the switch).
Otherwise, if they want to make the outside wire run as short as possible it would have to come in
near the power service box, which is in the office. That's sort of OK too but that would require cutting
a finished drywall and I'd insist that be done nicely so it looks ok. Do they do that or what?
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Old 15th August 2012, 12:37 AM
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Re: interested in comcast user experience and coax install

I'm not sure about Comcast, but Cox will only run the cable along the outside to where you want a hole drilled through for the cable to come in. They use a plastic grommet on the outside and a cover plate on the inside (so it does look ok). If you want anything else, you'd have to do it (or have it done) yourself. I expect Comcast would be the same.

I'm not certain they'd have to run a new cable though (we only have one cable company to choose), since the modem uses a different 'band' of frequencies than the TV. I have a splitter on the incoming cable - one goes to the modem & the other to a TV tuner card (in the computer).
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Old 15th August 2012, 12:49 AM
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Re: interested in comcast user experience and coax install

Quote:
Originally Posted by cazo View Post

I'm not certain they'd have to run a new cable though (we only have one cable company to choose), since the modem uses a different 'band' of frequencies than the TV. I have a splitter on the incoming cable - one goes to the modem & the other to a TV tuner card (in the computer).
yes, I agree that technically the cable internet could be injected to the broadstripe TV cable but
I was thinking it's an ownership issue, like it's broadstripe's property so comcast just can't splice a junction into it.
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