Fedora Linux Support Community & Resources Center
  #1  
Old 28th February 2015, 05:21 PM
MrNice Offline
Registered User
 
Join Date: Nov 2014
Location: Ireland
Posts: 84
linuxfedorafirefox
F21: Brother printer/scanner: No scanner detected

Hi,

I spend few hours trying to find how to install my scanner.
My printer/scanner is Brother DCP-7055, connected with USB2
I installed with Brother script downloaded here

Printer works fine, however when I try "simple scan" I get the error message:
"No scanners detected"

Run as root: same issue
I tried the "rule.d" file trick, same issue.
I tried the "scanner group" trick, same issue.

Packages installed:
- brscan4
- sane-backends (I added manually)
- sane-backends-libs
- sane-frontends (I added manually)
- brscan-skey
- simple-scan

Code:
lsusb
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 011 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 010 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 004: ID 04f9:0248 Brother Industries, Ltd DCP-7055 scanner/printer
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 002: ID 413c:3012 Dell Computer Corp. Optical Wheel Mouse
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Code:
$ scanimage
scanimage: no SANE devices found

scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
Code:
$ sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x1d6b/0x0002 at 007:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 011:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 010:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 006:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 009:001: Access denied (insufficient permissions)
found USB scanner (vendor=0x04f9, product=0x0248) at libusb:005:004
could not open USB device 0x1d6b/0x0002 at 005:001: Access denied (insufficient permissions)
could not open USB device 0x413c/0x3012 at 008:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0001 at 008:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.
Could someone help me to fix it?
Thanks
Reply With Quote
  #2  
Old 28th February 2015, 06:57 PM
smr54 Offline
Registered User
 
Join Date: Jan 2010
Posts: 6,928
linuxchrome
Re: F21: Brother printer/scanner: No scanner detected

Did you definitely install the printer/scanner version as opposed to the printer only?
Do you have some kind of scanner program installed? Xsane is the most common.
Reply With Quote
  #3  
Old 28th February 2015, 07:02 PM
MrNice Offline
Registered User
 
Join Date: Nov 2014
Location: Ireland
Posts: 84
linuxfedorafirefox
Re: F21: Brother printer/scanner: No scanner detected

I installed the both with the script.
I have simple-scan but can try xsane right now

Edit:
With xsane:
No device available

Last edited by MrNice; 28th February 2015 at 07:12 PM.
Reply With Quote
  #4  
Old 28th February 2015, 07:57 PM
smr54 Offline
Registered User
 
Join Date: Jan 2010
Posts: 6,928
linuxchrome
Re: F21: Brother printer/scanner: No scanner detected

Possibly SELinux or firewall?

http://support.brother.com/g/s/id/li...rect=on#f00101

Also, try as root which will help make sure it's not a permissions problem.

Are you using the Gnome desktop? I know that when I've used other desktops (though this was with HP printers and the HPLIP package) it assumed I had certain packages that were installed with Gnome, but weren't installed with a minimal window manger--so I was getting errors, and it turned out that all I needed was to install a different package.


Make sure you have sanebackends installed and see if scanimage -L, run as root, shows anything.
Reply With Quote
  #5  
Old 28th February 2015, 09:59 PM
paulf Offline
Registered User
 
Join Date: Jul 2008
Location: Rochdale, UK
Posts: 4
linuxfedorafirefox
Re: F21: Brother printer/scanner: No scanner detected

Just to let you know you are not alone with this problem. I am suffering the same. I installed the drivers yonks ago. Since then I have (around Jan 15th) done a FedUp from 20>21. I have scanned lots of images on 28/29 January (from the dates on the files). I had a kernel issue, for which I stopped a few services. Now I find I cannot scan. I have not altered anything but it is probably related to the upgrade to Kernel 3.18 or the services I have stopped.

I will keep you updated if I find anything out.
__________________
Paul Finnigan
Reply With Quote
  #6  
Old 1st March 2015, 01:21 AM
paulf Offline
Registered User
 
Join Date: Jul 2008
Location: Rochdale, UK
Posts: 4
linuxfedorafirefox
Re: F21: Brother printer/scanner: No scanner detected

It looks like this is not the Kernel after all. I guess I just jumped to conclusions after having spent a couple of weeks in what seemed like a battle zone.

I just uninstalled all the Brother Drivers (using the uninstall scripts generated by their install script) and then re-installed them. Everything is working for me now. I do not know what caused the problem.
__________________
Paul Finnigan
Reply With Quote
  #7  
Old 1st March 2015, 08:56 AM
MrNice Offline
Registered User
 
Join Date: Nov 2014
Location: Ireland
Posts: 84
linuxfedorafirefox
Re: F21: Brother printer/scanner: No scanner detected

Thanks Paulf for your comments.
Could you tell me the exact way you installed again.
Could you tell me what are now the installed packages related/with words "sane" and "scan"

@smr54
I run Fed21 Mate 1.8.1
The printer has USB connection: Not a firewall issue.

As they say in the Brother link, I tried :
Copy the following files under /usr/lib64/ to /usr/lib/.
For brscan4 Users:
/usr/lib64/sane/libsane-brother4.so.1.0.7
/usr/lib64/sane/libsane-brother4.so
/usr/lib64/sane/libsane-brother4.so.1
=> same issue (user and admin)

I disabled SELinux
=> same issue (user and admin)

Now I removed all with the provided script
Code:
$ su -c './uninstaller_brscan-skey'
Password: 
warning: file /opt/brother/scanner/brscan-skey/script/brscan_scantoemail-0.2.4-0: remove failed: No such file or directory
warning: file /opt/brother/scanner/brscan-skey/script: remove failed: No such file or directory

$ su -c './uninstaller_brscan4'
Password: 

$ su -c './uninstaller_DCP7055' 
Password: 
warning: file /usr/local/Brother/Printer/DCP7055/cupswrapper/brcupsconfig4: remove failed: No such file or directory
warning: file /var/spool/lpd/DCP7055: remove failed: No such file or directory
Maybe something went wrong when install.

Paulf, I am waiting your answer to try again to install.

Thanks to each of you
Reply With Quote
  #8  
Old 2nd March 2015, 11:24 AM
paulf Offline
Registered User
 
Join Date: Jul 2008
Location: Rochdale, UK
Posts: 4
linuxfedorafirefox
Re: F21: Brother printer/scanner: No scanner detected

I got the same results when uninstalling!

Please note I am using dnf rather than yum to install/update my system, when I remember. This does occasionally result in some differences. The system with the problem was upgraded to fedora 21 from 20 using fedup, not the best way to ensure everything is consistent.

My Currently installed packages:

Code:
# dnf list *sane*
Using metadata from Sat Feb 28 21:51:32 2015
Installed Packages
libksane.x86_64                                                                                     14.12.1-1.fc21                                                                @System
libsane-hpaio.x86_64                                                                                3.14.10-5.fc21                                                                @System
perl-Sane.x86_64                                                                                    0.05-8.fc21                                                                   @System
sane-backends.x86_64                                                                                1.0.24-13.fc21                                                                @System
sane-backends-drivers-scanners.x86_64                                                               1.0.24-13.fc21                                                                @System
sane-backends-libs.i686                                                                             1.0.24-13.fc21                                                                @System
sane-backends-libs.x86_64                                                                           1.0.24-13.fc21                                                                @System
sane-frontends.x86_64                                                                               1.0.14-21.fc21                                                                @System
xsane.x86_64                                                                                        0.999-16.fc21                                                                 @System
xsane-common.x86_64                                                                                 0.999-16.fc21                                                                 @System
Code:
# dnf list *scan*
Using metadata from Sat Feb 28 21:51:32 2015
Installed Packages
brscan-skey.x86_64                                                                            0.2.4-1                                                                             @System
brscan4.x86_64                                                                                0.4.2-1                                                                             @System
dtv-scan-tables.noarch                                                                        1-2.20140905git4aad313.fc21                                                         @System
gscan2pdf.noarch                                                                              1.2.5-2.fc21                                                                        @System
sane-backends-drivers-scanners.x86_64                                                         1.0.24-13.fc21                                                                      @System
simple-scan.x86_64                                                                            3.14.0-1.fc21                                                                       @System
w_scan.x86_64                                                                                 20140727-2.fc21                                                                     @System
How did I install? I ran the brother install script (as root). I have done this on many systems and unless I want an IP/Wireless link I think I default all the answers. The only change is when using IP/Wireless I do not default the URI where I answer N and then give the IP address.

Everything then works. This has been done on two systems since I had the fault. I do not do anything else. On SE Linux I leave it enabled. I fix any problems that happen but on Fedora 21 I have not had any (and one system I tried was a fresh install of fedora 21).

Just an a note I am using a MFC-J6520DW. This is a different model to your own. That is the only difference I can see.
__________________
Paul Finnigan
Reply With Quote
  #9  
Old 2nd March 2015, 05:30 PM
MrNice Offline
Registered User
 
Join Date: Nov 2014
Location: Ireland
Posts: 84
linuxfedorafirefox
Re: F21: Brother printer/scanner: No scanner detected

Thanks Paul,
I checked the conf/packages and re-run linux-brprinter-installer-2.0.0-1 installer.

Now both printer and scan are working fine.
I don't know what happened previously.

So thanks again
SOLVED
Reply With Quote
Reply

Tags
brother, detected, f21, printer or scanner, scanner

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Brother printer and scanner udev rule coffee412 Hardware & Laptops 2 2nd February 2017 04:02 AM
Brother Network Scanner not detected by sane tcchris Hardware & Laptops 16 16th February 2014 06:39 PM
Brother Scanner not detected by Fedora 14 PittsS1E Hardware & Laptops 20 4th March 2012 11:20 PM
Drivers for Brother DCP-385C Printer/Scanner Spats Hardware & Laptops 6 1st January 2012 10:11 PM
Lexmark printer/scanner not detected cqctt123 Hardware & Laptops 0 28th August 2011 01:52 PM


Current GMT-time: 10:44 (Monday, 27-03-2017)

TopSubscribe to XML RSS for all Threads in all ForumsFedoraForumDotOrg Archive
logo

All trademarks, and forum posts in this site are property of their respective owner(s).
FedoraForum.org is privately owned and is not directly sponsored by the Fedora Project or Red Hat, Inc.

Privacy Policy | Term of Use | Posting Guidelines | Archive | Contact Us | Founding Members

Powered by vBulletin® Copyright ©2000 - 2012, vBulletin Solutions, Inc.

FedoraForum is Powered by RedHat