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  #16  
Old 12th January 2017, 02:31 AM
smr54 Online
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Join Date: Jan 2010
Posts: 6,999
linuxchrome
Re: Am I wrong to be angry at this? (Rebate)

Ok, that merited a chuckle.
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  #17  
Old 12th January 2017, 03:49 PM
lsatenstein Offline
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Join Date: Jun 2005
Location: Montreal, Que, Canada
Posts: 3,931
linuxfedorafirefox
Re: Am I wrong to be angry at this? (Rebate)

Quote:
Originally Posted by kurtdriver View Post
Dear Mr. Robbins
I understand you've had some difficulty with our rebate system. Please know that we don't really want your business and would prefer that you take it elsewhere in the future, yours
John Dip****
Newegg customer service

The only problem I had with an internet retailer was with a company whose name began with T. I ordered a laptop battery, and quoted the partnumber from the existing battery, and the battery I received, had the same partnumber identically, but was one inch wider. Obviously, it did not fit into the slot.

I phoned to get an RMA, but was always met with a support person from Outer Mongolia. Yes sir,.... we don't take back batteries. But, I said, look at the photo I took and you will understand....

Anyway, after a few iterations, perhaps a month, since their problem tracking system does an automatic escalation, I got my RMA. I included my side-by-side photo, showing that their vendor sent them the wrong part.

I got my refund, but it did cost me $20.00 to mail the return item. T company would not pay return postage.

I haven't purchased from T company since.
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Leslie in Montreal

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http://forums.fedoraforum.org/showth...40#post1697840
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  #18  
Old 12th January 2017, 05:13 PM
kurtdriver Offline
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Join Date: Jul 2005
Location: Lost, I can't find my mommy!
Posts: 1,875
linuxfedorafirefox
Re: Am I wrong to be angry at this? (Rebate)

Quote:
Originally Posted by lsatenstein View Post

I got my refund, but it did cost me $20.00 to mail the return item. T company would not pay return postage.
I won a paypal dispute over a cast iron wok that was marked by the guy's local post office "Received in Broken Condition". Winning isn't so great as it happens, I was required to ship it back to the guy in order to get a refund. I couldn't be bothered and haven't used that auction site since.
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