MSI Neo Platinum USB problem

Macsek · #1 2nd January 2005, 06:40 PM

Just installed FC3/x86_64 to an MSI Neo Platinum using DVD image. Everything works (ethernet, audio) (I have no SATA disk) except USB. I had to set USB 1.1 instead of 2.0 in BIOS - or the machine freezes during the boot or install process. Anyway USB does not work, the USB mouse was not recognised. I even tried OpenBSD, and USB works under it (but ethernet does not). (It works under another OS.)

It seems that loading the ehci-hcd module causes the freeze.

Is there a workaround? Can somebody confirm this problem?

robyn001 · #2 3rd January 2005, 01:44 AM

Hmmmm...........your problem is why I quit SUSE 9.2 (64).................no USB device would work, amongst other things, but when I installed Fedora 3 "everything" worked perfect except my scanner. I have an MSI NEO Platinum with an AMD 3400....and so far all is well.

bobharp · #3 10th March 2005, 02:22 PM

I have had the same issue as Macsek with USB, FC3, and this board. I disabled USB in the BIOS and re-ran the install and mostly everything else worked. (Except for LVM partitions and smartd on the SATA drive). Oddly enough I also had a problem running YUM (I neglected to record the error) but I was able to run up2date. After I updated the hal and kernel I thought my USB problem would go away. But alas it has not.

Any thoughts?

The board is an MSI K8N Neo Platinum (nForce3 250Gb chipset)

Thanks

Thu-Tan · #4 11th March 2005, 04:28 AM

Howdy,

I thought I am the only with USB Mouse that does not work.
I had Redhat 9 running on my HP zv5000 everything works including the USB Mouse. I just tried to upgtrade it to FC3 and now couldn't get ailthe USB mouse to work at all. Tried manually config using system-config-mouse and select all that is available on the list and still nothing.

Anyone have any clue?????

bobharp · #5 11th March 2005, 02:00 PM

Quote:

Originally Posted by Thu-Tan

I thought I am the only with USB Mouse that does not work.

I was able to get the USB ports working if I just set them in the AWARD BIOS to be 1.1 and not compatible with 1.1 & 2.0.

Macsek · #6 11th March 2005, 09:22 PM

Maybe it's worth trying a BIOS upgrade?

bobharp · #7 14th March 2005, 12:57 PM

Quote:

Originally Posted by Macsek

Maybe it's worth trying a BIOS upgrade?

Did you ever get your USB mouse working?

My current BIOS rev is 1.4. The new one is 1.5. I doubt that it will fix my problem although it is on my list of to-dos.

JohnUdo · #8 14th March 2005, 06:07 PM

As far as I know there exists a problem some newer MSI motherboards making them unable to utilize USB 2.0 in Linux.
An upgrade to newest kernel might fix it, but I haven't tried that.

Best regards
JohnUdo

bobharp · #9 30th March 2005, 01:06 PM

Does anyone know if this is a general Linux problem or just associated with FC3.

kaymbre · #10 30th March 2005, 07:28 PM

I'm running into this same problem. I've got an MSI Neo Platinum mb with an Athlon 64 3400 processor. I can either disable USB Mouse and USB Kybd/Storage *or* set the USB ports to v1.1 in BIOS. That will at least allow the computer to boot up. In neither case, though, will my USB mouse be recognized. Checking in /var/log/messages, I'm seeing a few lines like:

Mar 30 13:04:26 bumblebee kernel: ehci_hcd 0000:00:02.2: new USB bus registered, assigned bus number 1
Mar 30 13:04:26 bumblebee kernel: ehci_hcd 0000:00:02.2: USB 2.0 initialized, EHCI 1.00, driver 26 Oct 2004
Mar 30 13:04:26 bumblebee kernel: hub 1-0:1.0: USB hub found
Mar 30 13:04:26 bumblebee kernel: usb usb1: string descriptor 0 read error: -19
Mar 30 13:04:26 bumblebee kernel: ohci_hcd 0000:00:02.0: new USB bus registered, assigned bus number 2
Mar 30 13:04:26 bumblebee kernel: hub 2-0:1.0: USB hub found
Mar 30 13:04:26 bumblebee kernel: ohci_hcd 0000:00:02.1: new USB bus registered, assigned bus number 3
Mar 30 13:04:26 bumblebee kernel: hub 3-0:1.0: USB hub found
Mar 30 13:04:26 bumblebee kernel: hub 3-0:1.0: Cannot enable port 3. Maybe the USB cable is bad?
Mar 30 13:04:26 bumblebee kernel: hub 3-0:1.0: Cannot enable port 3. Maybe the USB cable is bad?
Mar 30 13:04:26 bumblebee kernel: hub 3-0:1.0: Cannot enable port 3. Maybe the USB cable is bad?
Mar 30 13:04:26 bumblebee kernel: hub 3-0:1.0: Cannot enable port 3. Maybe the USB cable is bad?

Now, hub 3 is where I've plugged in the connection from my monitor (it has USB sockets on it). I also have the following messages repeated every second or so in the messages log:

Mar 30 14:20:54 bumblebee kernel: ohci_hcd 0000:00:02.0: wakeup

Or a line which indicates that the message has been repeated xx number of times.

Anyone have any ideas on what is giong wrong with this?

Greg Peters

DrSteve · #11 4th April 2005, 07:59 PM

I was having trouble getting a USB mouse to run on my AMD64 notebook under FC3 too. The last piece fell into place when I went to:

http://www.fozzilinymoo.org/dispensa....html#usbmouse

What worked for me was to add a second InputDevices section, add a corresponding line to the ServerLayout, and (here was the magic part!) add the following to modprobe.conf:

options ohci-hcd no_handshake=1

Hope this helps.