View Full Version : I Hate Newegg.com
17th January 2005, 08:51 AM
You know guys... I get so fed up with junk off internet E tailers...
Ok so heres the long story...
My dad and brother both have cronic problems with parts going out on their ocmputers... If its not the hard drive going out, the DVD drive is dying, or windows crashed... I mean its just one damn thing after another! Well, now both of their dvd drives have died at around the same time... They blame me EVERY SINGLE "F"ING TIME... They sit there and yell and scream at me and claim i hooked it up wrong...
WTF they both know DAMN well theres only one way to hook it up... My dad rips DVD movies constantly... WELL ****, a 30 dollar DVD drive from some internet company is bound to go bad after about a year!! Some of these movies take 4 hours of constant reading... He hasnt done 10 or 20, we are talking like 60 or more... Thats not counting just normal usage...
Im just getting tired of being blamed for this cheap **** from china that doesnt work for much more than a year... They dont want to buy stuff from my company because it costs more... (i run a small IT business in oklahoma city) Well Sorry my drives are 10 dollars more than a factory reject or refrubished from china that newegg.com sells... But man its just so annoying... Then they make me feel like im some worthless **** bag.... Yah well to hell with this, they can go buy a new omputer for all i care... Im tired of getting blammed... My dad used to have an Emachine, well that damn thing fell apart... EVEN the monitor went bad!!! I mean come on this is rediculious... Youd think theyd get tired of buying junk and just spend a few extra dollars to get something thats actually working...
Oh well im done *****ing for now, im just a little heated...
-thanks for reading..
17th January 2005, 09:00 AM
Don't blame Newegg; you don't have to buy the bottom of the barrel stuff from them - they also sell good products. Like all e-retailers, the responsibility to research and purchase the product that meets your needs is yours.
If someone wants to buy very low-end quality products because they would rather upgrade every year, then that's a perfectly valid decision. If they are buying that product for a machine whose hardware is expected to run for 5 years; well that's a mistake.
Don't try to make the decision for someone else; instead, provide them with the information they need to make an informed choice. That way, if their decision doesn't work out, it's not your fault.
17th January 2005, 09:12 AM
no the problem is they buy it and say hey install this...
I can see youre probably a newegg fan, i used to be too. But the problem is, its just not just cheap lite-on drives that are breaking... Ive had two AMD cpus, both OEM go bad in 2 years... A 120 gig maxtor harddrive also just took a nose dive one day. Someone might say im not installing things right or something. But well, all my personal computers seem to work fine and i havent had any problems with systems ive built for other people. Its just THOSE two evil machines hahaha. I have a duron 700 i bought from a local store about 4 and a half years ago. Its had the living crap beat out of it... It still chugs along... But my friend bought a 3200+ off new egg. It was bad the day it arrived. My brothers 1900+ died in about a year and a half after we bought it... Well too bad he didnt buy the retail cpu, he would have had the 3 year warrenty... But hes got the OEM...
Yah its not really my fault, but they have to blame someone. Since newegg isnt here to blame, i get the crap lol... Fun huh...
LMAO my dad just came in here, hes like hey they got a drive for 18 dollars... Im like please dont buy it, let me buy you one PLEASE... It also said it was a "refrubished drive".. My brother and dad are both guilty of buying the bottom of the barrel parts... I may be too at times, but i understand what im buying...
Ill take your suggestion mac, im going to tell them what to buy... I mean this is crazy!
17th January 2005, 10:52 AM
You can always your ebay.com or many other online stores where you can get your parts replaced if needed within the warranty time offer by the online vendor.
17th January 2005, 11:47 AM
Newegg doesn't manufacture the product, but they certainly stand behind their sales which is why their reputation is about tops for online retailers. Speaking of products, the bottom end works for many, many people. I had an e-machine for three years without a breakdown. Eventually sold it to a friend, where it is still chugging along happily - after another three years. It's designed for the basics and does it's job admirably. My wife's celeron-powered bottom of the line Dell is problem - free after 2 years. Your job is to convince your families that they are tech-heavy people who need and DESERVE top of the line equipment. Play to their egos to loosen their wallets.
17th January 2005, 12:01 PM
None of what you outlined is nessecarily Newegg's fault, I buy plenty of stuff from Newegg and none of it has failed on me although I did get a bent tv tuner from them and was too annoyed to eat the 15% restocking fee since it did still work.
17th January 2005, 12:16 PM
YAh i mean dont get me wrong guys, ive gotten quite a few good products from them... But then again ive gotten enough bad stuff its pissed me off...
I opened up my brothers Aopen DVD drive... The controller card looked like it had been set on fire in this one little spot... Then one of the white gears had been almost turned black lol... So yah it was pretty tasty looking...
I might get some pics if you guys are interested haha
Yah some will do that, but the problem is they might just send you another bad one haha. Had that problem with a car stereo amp... They were sony exploders, but some company got a hold of the "bad ones" and refrubished them. Well they didnt do a real good job and they would die in about a month. So yah we would send it back, get another junker... Well thats ebay for you.
Although ive had a lot of good things on ebay. I bought a hood for my blazer, it was a custom built fiberglass hood. Really nice too, only paid 450 american dollars for it AFTER shipping. I was very impressed...
Amazon.com is probably my favorite place. I buy Linux books there for almost nothing! It was like 5 bucks for a 40 dollar red hat press book i saw at the book store. It came in the mail afew days ago, it was new pretty much.. I LOVE YOU AMAZON! haha
17th January 2005, 07:02 PM
Seems like an awful lot of problems with their PCs. Question: Are they in the same house? Do they use surge protection? Power supplies can take a lot of surges, but if their electrical feed is poor and subject to surges and blackouts, that could be influential also. I had a system in one of my personal departments once that was having countless issues. I just couldn't figure out why this one machine kept having so many problems. I finally had her document whenever she had a problem. Turns out it happend around the same time every day. At the change of shift as they started the corrugater for the next shift. The startup sucked a lot of juice and caused brownouts. It turns out that the circuit that she was tied into was tied into that panel. We had to have the electritions run a new line from the office panel just for her office. Just another thing to think about.
WRT NewEgg, we buy a lot of our supplies from NewEgg and have had no issues.
17th January 2005, 07:14 PM
it's been 20 days since newegg received my RMA but they havent give me refund :( i'm a bit pissed at them too :p
17th January 2005, 09:15 PM
perhaps the issue is not with newegg, perhaps a little family counciling may not be a bad way to spend a few $$'s
just a suggestion.
18th January 2005, 04:24 AM
I'm with croftale - especially since you described a burned circuit card. I noted that you looked at it after it had stopped working (naturally).
It sounds like y'all need some power-line conditioning at the minimum. Even with a good UPS (they're worth the money, believe me!), you're still going to have some flaky parts that you'll need to replace, possibly even the power-supplies: everything that in there has already been damaged somewhat.
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