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View Full Version : Dear community ...


Pegasus
8th December 2004, 07:39 PM
I've seen so many topics, where users gave help for an existing problem. But no response from thread starter ...
Average Fedora users might know by reading, that the given answer will solve the problem. But does a newbie knows it? And the next, who is reading this topic?

In the past, i've seen - for example - 5 times the same question according up2date and the message "your system is up2date" - but there are updates waiting. In 5 different threads, of course ...

And the question raises: Where is the problem to give a feedback if the given solution works? This will help everyone:
-> Mods and Admins - less duplicate posts for the same problem
-> Community -- Problem - Answer - Solution case
-> Readers - see community

In addition to this, we sometimes have to guess what FC version is running. So it might be helpful to directly give some information while posting the problem - e.g.:
Topic heading: FC3-X64 - Yum - Repository wont work
Topic Text: yum version installed, error printout, description of the used workflow

Maybe this kind of posting might help all of us ... it's just an idea ;)
And maybe i'm totaly wrong ... then tell my, fellow :D

Jm2c, Pegasus

cscheng
8th December 2004, 07:54 PM
I agree. Some users don't even seem to search Google or this forum before starting a topic. It sometimes is a bit annoying to answer the same question several times...

Chas.H
8th December 2004, 08:44 PM

Sometimes a friendly reminder with a link to a previously posted answer will do the trick for future posts.

Hint and/or request...
When giving or taking rep points, try to include a comment in the space provided.

bunsen
8th December 2004, 09:44 PM
1. the topic starter should change the topic title, adding a [solved] or [s] or something like that, so everybody knows this topic will provide some help.

2. the users should learn to use the search tool. they are sooooo lazy. a reminder popping up for this when users enter the forums would be great (it could be deactivated later in personal settings).

3. there should also be the reminder to give detailed information on their systems. in 90% of the topics, we have to ask again and again: "what modem? what graphic card? which system,...?" an info in the pop-up window would reduce lots of questions/threads. i doubt everyone is able to check all ~500 postings per day. ;)

Jman
9th December 2004, 01:22 AM
It sometimes is a bit annoying to answer the same question several times...
Definately. We link to the Fedora FAQ, but still we get duplicates. Maybe we even need our own FAQ.

I don't see topic starter feedback being a problem. The problem is all these threads with zero replies. Some are duplicates, some are just plain hard to answer.

Moved to Suggestions & Feedback.