HP all in one scanner problem

[alfonso_V1]

I have purchased an HP 2050 all in one Printer Scanner. The Printer works fine but so far I am unable to get the scanner recognized. Has anyone got information on this subject.:(

[assen]

Hi,

Not wth this particular model, but I have several MFCs from HP working as scanners, both locally and over the network.

Scanning itself is usually easiest with xsane (although F14 has a "simple scan tool" which can also help for simpler tasks).

Try this way and see if hp-setup will configure your device properly.

yum install hplip hpijs libsane-hpaio hplip-libs hplip-common
hp-setup


WWell,

[smr54]

Note that if it's an network scanner, in hp-setup, choose advanced and specify the IP address.

[alfonso_V1]

Thanks. this is what I got.

error: Install the hplip-gui package for graphical support.
warning: Qt/PyQt 4 initialization failed.
error: hp-setup requires GUI support (try running with --qt3). Also, try using interactive (-i) mode.

I am using F13 64bit.
can you give me an example as to how I should try these options.

[AlbertP]

Use su - instead of su to go into root mode. Maybe that helps (or was the needed - only an F14 bug?).
The --qt3 and -i options should be typed behind hp-setup (don't forget a space in-between):
hp-setup --qt3
hp-setup -i

I'm also having an HP scanner (4300c) which works fine by itself on Fedora 14 32bit. I don't know about F13 or 64bit.

[smr54]

IIRC, when you use --qt3 you get the message that it's an unsupported option.

For a network printer it's hp-setup -i <network_address>. For USB, type hp-setup -i and it will give you the option to enter 0 for USB.
'
The hplipopensource page has been down for awhile. I have an old page on manual installation with CentOS, at http://home.roadrunner.com/~computertaijutsu/hplip.html

Most of the package names should be pretty close, but it sounds as if you've already got it installed, you just need help with the hp-setup stuff.

[alfonso_V1]

whatever I do xsane seems unable to find it

[smr54]

In that case, I'd uninstall hplip and hpijs, go to the link I give above, and see if you can install it manually. Even though those insructions are for CentOS, there's a good chance that it will work with Fedora--or perhaps you'll have to look for similar names, such as PYQt, pyqt, or PyQt instead of whatever I have there.

Sometimes, the Fedora rpms seem to not work with the scanning part of the HP all in ones. Has seemed random to me, though lately, it seems to be more frequent--just a subjective impression from posts on the forum.

I'd say go to hplipopensource.com's page, but it's been down now for close to, and possibly more than, a week.

[alfonso_V1]

Thanks for trying just looks like I might be one of those people that has no choice but to revert to Mr Gates.

nothing I have tried makes any difference.

[AlbertP]

Think yourself lucky you're not having a Dell one - there even support asks you to revert to Gates.

[smr54]

Did you try using the hplip source from the link I suggested?

Just for fun, you might try with say, an Ubuntu live CD (or just about any other distribution--in my experience, it's only RH/Fedora/CentOS rpms that don't work correctly with hplip.)

[meine]

The Printer works fine but so far I am unable to get the scanner recognized.

I have a HP 1640 all in one and first had about the same problem -- printing but no scanning. after some fiddeling around I made the scanner work very well and without the additional software weight of xp-tools (but unfortunately it stopped somehow. after some update)

my advice is/are
- don't give up too soon and keep installing regular software updates
- try different routes (take note which you tried) and it will work sooner and just as well as when you return to another platform (to formulate it neutrally ;-) -- imagine re-xping your Fedora machine from scratch...
- ask HP on their website for Linux advice because they provide some of the drivers. they might now of dependencies and share it in this forum
- be very proud on yourself when you fix this issue!

in the mean time ask yourself if scanning is really a must or just something that doesn't work yet.... that saved me from doing the wrong things

anyhow, thumbs up, good luck!

[alfonso_V1]

I've checked the SANE website and searched for the make and model. HP 0x03f0, 2050 0x8711. this model seems not to be supported. where do I go from here ?

[DBelton]

Some of the HP all-in-one models aren't actually seen as scanners. I'm not sure if this is one or not.

Some of them use what they call.. "scan to folder" what it does is the hardware (and firmware in the hardware) does the scan and just saves the scanned image to a file located in a folder someplace. You don't need any scanner drivers in your OS to make it work. BUT it's a pain in the butt to get set up correctly

I know the MFP4345, 9250c, 6410, 2320, and 2840 use this "scan to folder" crap, but not sure about some of the others.

[Argedion]

I have an Officejet 5610 all in one and it wont work with any of these suggestions. Print works fine just no scan. Not an awful big dieal i can always just run the usb to the gatesware when i need to scan. I dont do a lot of scanning anyway but would like to see this issue get fixed. it does work under UBUNTU so its not an xsane issue.

[alfonso_V1]

there was an update of sane drivers a few days ago, with drivers for the 1050 which is identicle to mine 2050. but I still cant get xsane to recognise the scanner. there must be an answer ! someone out there must be working on it.

[flashl]

Argedion, I am running FC14 using HP 5610 all-in-one, oddly, I have the scanner working but not the printer. Would like to compare settings with you since I have the scanner working and you have the printer working.

hp-probe and hp-setup report no errors or warnings, yet, when a file is sent to printer the job queue report processing but nothing prints. Eventually, a message will appear complaining about communication 5012 error. This error is suppose to be related to permissions, I have checked group membership and device permissions. All appears to be OK.

I've found xsane will work with hpfax flawlessly.

[murenti]

I have a HP Officejet Pro L7590 and I have found that "hpijs" works just as well as "hplip" for printing. The scanner is not recognized on "hplip" "xsane" or "simple scan"
please send any information to assist my scanner to work.
Many thanks in advance.

[smr54]

Not sure if it was this thread, but install libsane-hpaio and see if that helps. If not, install hplip, set up the printer with hp-setup and then see if that works. I see the officejet_590 is listed in my CentOS group of ppds, so it would probably do the job.

[murenti]

I already had those install but I have discovered that I needed to install "sane-frontend" from Fedora software, hope others see this as it works excellently.

[meine]

in het Fedora repositiry there are several bits of software to support the HP multifunctionals. recently I added some missing and newer version of hplip and now printer and scanner work as ment.

add / remove software --> HP

Meine

[mpackard]

Have an HPC4250 All-in-one which had the same problem (FC14) - print works fine, but sane and simplescan failed to identify a valid scanner. For me, it was installing libsane-hpaio which did the trick. Everything worked fine after that install.

[Bad2theBone]

I have a HP Officejet 6500A wireless multifunction and running F15. I was not able to install it using hp-setup's gui. It would die right at the point of trying to find a driver stating that it could not find a ppd file for my printer and was trying again using the old logarithm, and die. I did install the printer using system-config-printer creating my 2 queues. I like to have one queue set for duplex printing (2 sided) and the 2nd queue is set for 1 sided printing. I could not however get any scanning software to recognize the scanner part. I did have all the HP software including libsane-hpaio and xsane and was about to go insane when I finally stumbled onto this thread. I did hp-setup -i 192.xxx.xxx.xxx and went through the text options of setting up a 3rd print queue for my printer which also included the FAX printer setup. Once done the scanner worked, so I believe that it's HP-FAX part of the driver that actually configures the scanner. Oh by the way I had gotten hplip version of the driver working in the system-config-printer utility, but hp-setup used the hpijs version, I don't know if that clobbered the first 2 queues as I don't think you can have both variants of drivers for the same printer. Will try it later.

Well apparently that is no longer an issue. I did confirm that the earlier configured 2 queues are using hplip while the 3rd queue configured by hp-setup is using hpijs an then there is the HP-FAX queue, which is definitely tied to the scanner hpaio driver. All queues are fully functioning and the scanner is now working. There was an cups update today, which I have installed but haven't restarted it yet, so they may not be working later.